DSMN8 Customer Reviews 2024

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DSMN8

Composite Score

7.9 /10

CX Score

7.9 /10

22 Reviews Write a Review

What is DSMN8?

DSMN8 is a Cloud-based SaaS platform enabling employees to share company related content such as blogs and articles to their owned social media networks such as LinkedIn, Twitter, Facebook and others. DSMN8 is available as both a desktop application as well as a mobile application as an opt-in tool for all employees. DSMN8’s innovative technology helps brands tap into the power of their number one asset - their employees through an all-in-one platform.

Company Details

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DSMN8 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DSMN8.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DSMN8?

3% Negative

10% Neutral

87% Positive

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Feature Ratings

Average 78

News Feeds, Alerts & Notifications

Mobile

Rewards Recognition

Single Sign-On (SSO)

Employee Directory

Newsletter Creation

Emergency Notification

Application Integration

Pulse Surveys

Surveys and Polling

Instant Messaging

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

DSMN8 Reviews

Martin E.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

An incredible product that is easy to use

Likeliness to Recommend

10 /10

What differentiates DSMN8 from other similar products?

It is very intuitive and easy to use. It integrates with the top social media apps for professionals in the workforce and also for building unity across our company in different departments. It is incredible and definitely builds brand awareness!

What is your favorite aspect of this product?

My favorite aspect of this product is the fact that I have different options and can in a way customize the variation I want to use for images and copy for posting so that it is different from other Colleagues posting about the same topic.

What do you dislike most about this product?

I do not really like the point system because it doesn't signify purpose when posting, liking, and commenting on posts.

What recommendations would you give to someone considering this product?

I would recommend rethinking the point systems so that users take more intent and purposeful action to get real interaction.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Andy H.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Game changer with saving time and communication

Likeliness to Recommend

10 /10

What differentiates DSMN8 from other similar products?

Ease of use and application integration

What is your favorite aspect of this product?

Sharing feature

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

It will be a huge time saver

Pros

Saves Time
Helps Innovate
Performance Enhancing
Enables Productivity

Robin A.

Role: Sales Marketing
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Intuitive and easy to use - a valuable tool!

Likeliness to Recommend

9 /10

What differentiates DSMN8 from other similar products?

Ease of use.

What is your favorite aspect of this product?

Can use from laptop or app on phone - very convenient!

What do you dislike most about this product?

Cannot post certain video types, can only post one picture at a time. I have to make collages to post a series of pictures.

What recommendations would you give to someone considering this product?

It's a great tool for marketing easily to a wide audience or customer segment.

Pros

Effective Service
Saves Time
Respectful
Helps Innovate

How We Deliver

DSMN8

What is DSMN8?

Company Details

Need Assistance?

Awards & Recognition

DSMN8 Ratings

94 Likeliness to Recommend

97 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love DSMN8?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Surveys and Polling Ability to survey employees and gather feedback.

Instant Messaging Real-time, text-based communication between two or more people

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

DSMN8 Reviews

Martin E.

An incredible product that is easy to use

Likeliness to Recommend

Pros

Andy H.

Game changer with saving time and communication

Likeliness to Recommend

Pros

Robin A.

Intuitive and easy to use - a valuable tool!

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

News Feeds, Alerts & Notifications

Mobile

Rewards Recognition

Single Sign-On (SSO)

Employee Directory

Newsletter Creation

Emergency Notification

Application Integration

Pulse Surveys

Surveys and Polling

Instant Messaging

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support