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Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Ltd.

Dropsuite Email Backup

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Dropsuite Email Backup
9.0 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


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Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

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Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

0% Negative
3% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Fair
  • Reliable
  • Client Friendly Policies

Feature Ratings

Average 87

Granular Restore

89

Backup Archiving

88

Mailbox Backup Restore

88

Security

87

Compliance

87

Transaction Log Backup Restore

86

Information Store Backup Restore

86

Full System Backup Restore

86

Support for Backup Types

86

Permissions Awareness

85

Media Support

79

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Ease of IT Administration

87

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

85

Vendor Support

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of Customization

80

Availability and Quality of Training

80

Dropsuite Email Backup Reviews

Michael H.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use product

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Good solution

What is your favorite aspect of this product?

Ease of restores

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

This is a solid solution

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stephen G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use when restoring emails for clients.

Likeliness to Recommend

9 /10

What differentiates Dropsuite Email Backup from other similar products?

easier to use than some applications used before.

What is your favorite aspect of this product?

granular restores

What do you dislike most about this product?

No complaints. I have used it a handful of times for restoring emails for clients.

What recommendations would you give to someone considering this product?

Research the product and test before fully implementing it. Make sure it is a good fit for your business.

Pros

  • Caring
  • Respectful
  • Client Friendly Policies
  • Efficient Service

Tony L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use but migration difficult

Likeliness to Recommend

9 /10

What differentiates Dropsuite Email Backup from other similar products?

Easier portal

What is your favorite aspect of this product?

The Portal

What do you dislike most about this product?

The migration steps are difficult when ingesting old backups

What recommendations would you give to someone considering this product?

Good product but don't migrate if you don't have to.

Pros

  • Trustworthy
  • Client's Interest First
  • Friendly Negotiation
  • Caring

Cons

  • Less Effective Service
  • Wastes Time

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