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Dropsuite Ltd.

Dropsuite Email Backup

Composite Score

9.0 /10

CX Score

9.1 /10

87 Reviews Write a Review

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details

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Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

9 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

0% Negative

3% Neutral

97% Positive

Pros

Performance Enhancing
Fair
Reliable
Client Friendly Policies

Feature Ratings

Average 87

Granular Restore

Backup Archiving

Mailbox Backup Restore

Security

Compliance

Transaction Log Backup Restore

Information Store Backup Restore

Full System Backup Restore

Support for Backup Types

Permissions Awareness

Media Support

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Dropsuite Email Backup Downloads

A-Day-in-the-Life-cycle-Data-Lifecycle-Management Download

Dropsuite Email Backup Videos

Dropsuite Email Backup Reviews

Ben M.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Simple to set and use, great value.

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Simple setup, ease of use, and multi-tenancy support.

What is your favorite aspect of this product?

Very little ongoing management is required. It just works.

What do you dislike most about this product?

Large restorations can take a long time for Office 365.

What recommendations would you give to someone considering this product?

Trial the product to see if it fits with your requirements. Set SSO logins for additional security. Test large restoration in your environment.

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Donna H.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

This product is amazing

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Features and enhancements

What is your favorite aspect of this product?

The support and team when you need them

What do you dislike most about this product?

Reporting could be improved

What recommendations would you give to someone considering this product?

This product works great when backing up M365 products. It is a definite need.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chris A.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Basically, the same as all the other providers.

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Nothing really. It is basically the same cost and features as all the others out there.

What is your favorite aspect of this product?

Partner portal makes it easy for multi-tenant management.

What do you dislike most about this product?

Occasional issues with authentication for mailbox backup for no reason.

What recommendations would you give to someone considering this product?

If you can get it for a decent price, go for it.

Pros

Reliable
Efficient Service
Effective Service
Caring

Cons

Less Friendly Negotiation
Commodity Features
Slower Product Innovation

How We Deliver

Dropsuite Email Backup

What is Dropsuite Email Backup?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Dropsuite Email Backup Ratings

93 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Dropsuite Email Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Backup Archiving Ability to conduct archive backups for long-term storage.

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Transaction Log Backup Restore Ability to backup and restore the transaction log (which can be “replayed” in order to rebuild an email Information Store) of an MS Exchange email server.

Information Store Backup Restore Ability to backup and restore only the Information Store (full contents of all mailboxes) of an email server, common with MS Exchange Server.

Full System Backup Restore The backup of the full email system and all of its servers, including the operating system.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Dropsuite Email Backup Downloads

A-Day-in-the-Life-cycle-Data-Lifecycle-Management

Hutchinson-and-Bloodgood-Case-Study

Dropsuite-Data-Sheet-Insights-Business-Intelligence-17062022

machineLOGIC-Case-Study

True-North-Networks-Case-Study

Dropsuite-Data-Sheet-Email-Archive-04132022

Dropsuite-Data-Sheet-Email-Backup-04132022

Dropsuite Email Backup Videos

Dropsuite Word Cloud_FULL

Dropsuite Email Backup Reviews

Ben M.

Simple to set and use, great value.

Likeliness to Recommend

Pros

Donna H.

This product is amazing

Likeliness to Recommend

Pros

Chris A.

Basically, the same as all the other providers.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Granular Restore

Backup Archiving

Mailbox Backup Restore

Security

Compliance

Transaction Log Backup Restore

Information Store Backup Restore

Full System Backup Restore

Support for Backup Types

Permissions Awareness

Media Support

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training