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Dropbox

Dropbox Sign

Composite Score

9.0 /10

CX Score

9.1 /10

102 Reviews Write a Review

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

15 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

1% Negative

8% Neutral

91% Positive

Pros

Security Protects
Acts with Integrity
Friendly Negotiation
Caring

Feature Ratings

Average 87

User-Friendly

Notifications

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Workflow

Audit Trail

Third-Party Integration

Templates

Mobile

Digital Signature

E-Signatures

Vendor Capability Ratings

Average 86

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Dropbox Sign Reviews

James N.

Role: Finance
Industry: Retail
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Feb 2022

Happy with the templates.

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

I'm not sure, I have not used similar products.

What is your favorite aspect of this product?

The templates work well.

What do you dislike most about this product?

The cost seems a bit high for what we're getting.

What recommendations would you give to someone considering this product?

Make sure you really need it before buying.

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Paul L.

Role: Consultant
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product delivered at great value

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

Ease of use and quick and easy implementation.

What is your favorite aspect of this product?

I personally have found the reminders and notification system to be of particular help. Appreciated by our staff and by our customers as well!

What do you dislike most about this product?

There have been no issues that I or any others on staff have found with HelloSign that we dislike.

What recommendations would you give to someone considering this product?

Having tried a few other similar products, I can wholeheartedly say that HelloSign has proven to be easier to use, faster to implement and notably better in functionality and features than any other products tested.

Pros

Enables Productivity
Reliable
Performance Enhancing
Transparent

Todd B.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Ease of signatures for remote teams

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

HelloSign is great in letting you change your signature and store it without feeling like your identity is being stolen. Very secure program and something that has been crucial with a world pandemic going on, but signatures still being needed on forms.

What is your favorite aspect of this product?

Love the way you can edit or use different options for the signature portion. Also love that it saves it for future use.

What do you dislike most about this product?

It doesn't seem to work as good when using a cell phone, but works great on a desktop/laptop.

What recommendations would you give to someone considering this product?

If you want the ease of getting a signature from someone, then HelloSign is the way to go. Very secure platform and no need to worry about putting in sensitive information that you wouldn't want stolen.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

How We Deliver

Events

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Dropbox Sign Ratings

88 Likeliness to Recommend

2 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Audit Trail View all previous activity including any recent edits and user access.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Sign Reviews

James N.

Happy with the templates.

Likeliness to Recommend

Pros

Paul L.

Fantastic product delivered at great value

Likeliness to Recommend

Pros

Todd B.

Ease of signatures for remote teams

Likeliness to Recommend

Pros

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2
Since last award

4
Since last award

Feature Ratings

User-Friendly

Notifications

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Workflow

Audit Trail

Third-Party Integration

Templates

Mobile

Digital Signature

E-Signatures

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support