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Dropbox

Dropbox Sign

Composite Score
9.2 /10
CX Score
9.2 /10
Category
Dropbox Sign
9.2 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

3% Negative
6% Neutral
91% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Fair
  • Trustworthy

Feature Ratings

Average 93

User-Friendly

95

E-Signatures

94

Digital Signature

93

Audit Trail

93

Workflow

92

Mobile

92

Regulatory Compliance

92

Notifications

91

Third-Party Integration

91

Cloud/On-Prem/Hybrid Deployment

91

Security

91

Vendor Capability Ratings

Average 91

Ease of Implementation

95

Business Value Created

93

Availability and Quality of Training

93

Usability and Intuitiveness

92

Ease of IT Administration

92

Product Strategy and Rate of Improvement

91

Breadth of Features

91

Ease of Data Integration

91

Ease of Customization

91

Vendor Support

90

Quality of Features

89

Dropbox Sign Reviews

Jose A.

  • Role: Finance
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Good but not the best

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Its similar in almost any aspect

What is your favorite aspect of this product?

The ability to edit in document

What do you dislike most about this product?

That some business emails dont work with the app

What recommendations would you give to someone considering this product?

Check your options and if you dont have a lot of money to invest, this is the option

Pros

  • Effective Service
  • Caring
  • Client's Interest First
  • Respectful

Cons

  • Commodity Features
  • Slower Product Innovation
  • Less Inspiring

Charan r.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great tool and improves efficiency

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Cost effective platform

What is your favorite aspect of this product?

User interface is clean and easy to navigate Predefined templates Workflows are transparent Notifications for the due dates and change in status Drag and drop document is good Highly secured with multiple authentication methods Ability to sign anywhere in the document

What do you dislike most about this product?

Integration should be more smoother

What recommendations would you give to someone considering this product?

Good alternate to other costly tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nelson R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Works perfectly! Exactly what I needed!

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

I haven't used any other signing products besides HelloSign, so I'm not really sure. That being said, it works great and I love using it.

What is your favorite aspect of this product?

My favorite aspect of how HelloSign is how seamlessly it integrates into DropBox. It's so easy for me to send a document to one of my clients, have them e-sign it, and put it into my DropBox cloud system. I love how it notifies me when both a client has received the document and then another when they sign it. I've never had any issues with HelloSign and have no plans on trying to integrate another signing software.

What do you dislike most about this product?

Truthfully I really can't think of anything I dislike about HelloSign. It's easy to use, easy for people to understand how to sign a document I send them, and it's free with Dropbox. It does exactly what I need it to.

What recommendations would you give to someone considering this product?

Use it. Like I said, I've never had an issue on my end, nor have I had any of my clients have an issue signing a document with HelloSign. No reason not to use it!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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