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Black Knight

DocVerify E-Signature

Composite Score

6.3 /10

CX Score

6.3 /10

18 Reviews Write a Review

What is DocVerify E-Signature?

DocVerify advances signatures to the modern age with a robust e-signature solution that is extensible to virtually any application in any paperwork-intensive industry. Now you can securely sign, store and manage 100% legally binding documents with the convenience of a hosted software platform with DocVerify Secure E-Signature Management.

Company Details

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DocVerify E-Signature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocVerify E-Signature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

Up 2
Since last award

92 Plan to Renew

Up 1
Since last award

75 Satisfaction of Cost Relative to Value

Up 2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 63%
Negotiation and Contract:: 55%
Conflict Resolution:: 69%
Strategy & Innovation:: 72%
Service Experience:: 61%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocVerify E-Signature?

22% Negative

7% Neutral

71% Positive

Pros

Helps Innovate
Acts with Integrity
Performance Enhancing
Includes Product Enhancements

Cons

Commodity Features
Less Caring

Feature Ratings

Average 76

Regulatory Compliance

Mobile

Notifications

Security

User-Friendly

E-Signatures

Third-Party Integration

Audit Trail

Workflow

Customizable Branding

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Average 70

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

DocVerify E-Signature Reviews

Andrea M.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Very good software

Likeliness to Recommend

6 /10

What differentiates DocVerify E-Signature from other similar products?

Very easy to use

What is your favorite aspect of this product?

Easy to use for the user

What do you dislike most about this product?

Nothing at the moment

What recommendations would you give to someone considering this product?

Yes absolutly

Pros

Generous Negotitation
Helps Innovate
Continually Improving Product
Reliable

Ted D.

Role: C-Level
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy to use - a bit pricey but pay for security.

Likeliness to Recommend

8 /10

What differentiates DocVerify E-Signature from other similar products?

Security and audit trail. I feel confident in them even with the userability still being klunky and no direct customer service phone number

What is your favorite aspect of this product?

ID verification

What do you dislike most about this product?

It’s still very klunky and the user ability can improve - significantly. However it does not totally hinder the transaction.

What recommendations would you give to someone considering this product?

Customer service phone line for the signers

Pros

Client's Interest First
Generous Negotitation
Over Delivered
Transparent

Doug C.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

DocVerify E-Signature

What is DocVerify E-Signature?

Company Details

Need Assistance?

DocVerify E-Signature Ratings

82 Likeliness to Recommend

Up 2 Since last award

92 Plan to Renew

Up 1 Since last award

75 Satisfaction of Cost Relative to Value

Up 2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+64 Net Emotional Footprint

How much do users love DocVerify E-Signature?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Security Software provides appropriate data and access security.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Audit Trail View all previous activity including any recent edits and user access.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

DocVerify E-Signature Reviews

Andrea M.

Very good software

Likeliness to Recommend

Pros

Ted D.

Easy to use - a bit pricey but pay for security.

Likeliness to Recommend

Pros

Doug C.

Likeliness to Recommend

Pros

Title

Up 2
Since last award

Up 1
Since last award

Up 2
Since last award

Feature Ratings

Regulatory Compliance

Mobile

Notifications

Security

User-Friendly

E-Signatures

Third-Party Integration

Audit Trail

Workflow

Customizable Branding

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support