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DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.7 /10
Category
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 84

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

85

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

83

Check Out Check in

82

Version Control

82

Editor Functions

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

87

Breadth of Features

85

Availability and Quality of Training

85

Business Value Created

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Vendor Support

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Videos

DocuWare Reviews

Brady l.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Well-organized and popular Document Management

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

Docuware is a particularly worthwhile, efficacious, and incredibly helpful piece of equipment for routing our files through workflows. It has totally eliminated the paper we were using in our office and permitted us and our personnel to operate from home or from any different place. Its fair pricing and heavier feature stack provide it with an aggressive side over competitors.

What is your favorite aspect of this product?

I love to use and manipulate DocuWare on a daily basis. It has a terrific administration tool and lots of other lovely aspects for enabling us to create multiple get entries to profiles, with guidelines for viewing and dissertation. Among other points, its security is clearly effective to provide us with full peace of mind that our files are moving securely.

What do you dislike most about this product?

My time is spent enjoyable on this platform. Once we comprehended what we wanted to do to whole the pact, it was gone perfectly and according to our preferences. Erecting the workflows is somehow a headache at initial levels, however as we got hold it was no longer terrible at all.

What recommendations would you give to someone considering this product?

DocuWare is a cloud-based, scalable, secure, and affordable document management tool. With the capability to control all data management problems in hours as a substitute for weeks, with no heavy IT lifting, it’s perfect for all dimensions of enterprise from large to small companies.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Otile M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A Great Document Management Software For Business

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is secure and highly affordable It makes document management easy

What is your favorite aspect of this product?

I like using DocuWare because it is secure and comes with great document management features Comes with document collaboration capabilities.

What do you dislike most about this product?

No issues with DocuWare. It is very effective and seamless to use too.

What recommendations would you give to someone considering this product?

I recommend DocuWare because it is affordable and comes with great security features.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Angela S.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Streamlined data processing and storage

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

Prior to this, we were required to manually store and retrieve old paperwork and it became too expensive to continue doing it the old way, so we started utilizing Docuware. Now I adore storing all of our documents in a secure place and we can retrieve them in only a few seconds. It not only protects our data but also makes sure no one else can access them.

What is your favorite aspect of this product?

We utilize Docuware Cloud to store documents, doing away with cumbersome paper files and enabling us to keep more recent records for our clients. We can also say it is a saver because it saves a huge amount of time that before was wasted in managing files and searching any file also takes a high amount of time but now we can get any file at any time without wasting time. In our organization, we utilize Docuware Cloud with checks and balances because, without it, we would be processing applications by hand for far too long.

What do you dislike most about this product?

I had no issue with it; it's a complete tool. The features that it has provided for us, in my opinion, are excellent and significantly more comprehensive because it also allows us to send emails and save files, which means that it is highly detailed and enjoyable to use.

What recommendations would you give to someone considering this product?

For companies wishing to digitize their documentation and lessen physical filing, I suggest to them that Docuware Cloud is the best option. It provides many advantages and makes sure that all corporate documents are both very accessible and safe.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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