What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Security
Mobile
Regulatory Compliance
Notifications
Templates
Audit Trail
Workflow
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Availability and Quality of Training
DocuSign Reviews
Kavinkiran K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
The Best Product for E-Sign
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Integrations, AI and Security system
What is your favorite aspect of this product?
It has amazing features like ID verifiying, best Security and integerations
What do you dislike most about this product?
Pricing, is the main factor
What recommendations would you give to someone considering this product?
Best product to use which has AI Enablement and integerations with Best Security features
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
Rajat M.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2024
Best tool for E-sign
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Industry leader in secure digital signatures
What is your favorite aspect of this product?
Ease of use and legal compliance
What do you dislike most about this product?
Higher price for advanced features
What recommendations would you give to someone considering this product?
Ideal for streamlining document signing processes
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bella C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Advanced e-signature platform
Likeliness to Recommend
What differentiates DocuSign from other similar products?
We can sign documents from your phones, and from anywhere making it very convenient.
What is your favorite aspect of this product?
DocuSign is an electronic signature software that allows you to sign documents quickly and easily. It helps businesses handle agreements without the headache of paper documents all thanks to its easy to use tools. Users can sign documents at any time and from any location using their phones or computers.
What do you dislike most about this product?
I really love the way it is working and providing fantastic services. It has brought easiness in our life by proving effective functionalities.
What recommendations would you give to someone considering this product?
All because of its user-friendly interface which helps you stay organized. However, if you need lots of customization, you might want to look at other options.
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Respectful
