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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Audit Trail
Notifications
Templates
Customizable Branding
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Yara C.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2020
Fantastic Product
Likeliness to Recommend
What differentiates DocuSign from other similar products?
It was easy to use
What is your favorite aspect of this product?
It was easy to use
What do you dislike most about this product?
Too many positions
What recommendations would you give to someone considering this product?
To really do their research
Pros
- Acts with Integrity
- Client's Interest First
- Security Protects
- Helps Innovate
![](https://cdn-public.softwarereviews.com/production/profile_image/816464/original/816464.jpg?1622674850)
Larisa D.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2020
very helpful
Likeliness to Recommend
What differentiates DocuSign from other similar products?
I am not not sure because I did not try other products
What is your favorite aspect of this product?
quick and easy
What do you dislike most about this product?
there is nothing I dislike
What recommendations would you give to someone considering this product?
it is useful
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Role: Operations
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2020
User friendly and reliable!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Inspiring
- Less Generous