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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Templates
Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Sophia R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Simple to use and intuitive
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Docusign changes the manner in which business is beingdone by accelerating the work process with its completely made sure about computerized signature innovation. Organizations presently appreciate quicker ROI as there is no compelling reason to invest energy sitting tight for a paper contract. Profitability is expanded and targets are accomplished quicker as endorsements of work process and different procedures are quickened without trading off the security of information, on account of its adherence to thorough strategies and security accreditations.
What is your favorite aspect of this product?
DocuSign offers beside empowering clients to send, sign, and support records from anyplace and whenever. For one, DocuSign helps in arranging and putting away records and different materials by fundamentally lessening the measure of genuine desk work and mess. The framework additionally computerizes whole work processes and lets you direct business safely from any area, which at that point prompts you setting aside time and cash while upgrading the experience of your clients.
What do you dislike most about this product?
I was not happy with the support team as they war hard to reach out.
What recommendations would you give to someone considering this product?
Docsign is simple to use and intuitive and provides advanced features that is desired by users.I would be good to read some reviews of how Docusign has benefited users first to provide you with a clear and certainty of how it works.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Andrew P.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2020
Best when I only had to sign docs.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
I don't know that there is something that really stands out with this program. Like I was going to say it was better when I just had to go on and just sign. It becomes a little more of an ordeal trying to transfer documents into the program for others to sign, while I controlled the document.
What is your favorite aspect of this product?
can't really say.
What do you dislike most about this product?
Trying to figure out how to upload and make adjustments to my docs in the app/
What recommendations would you give to someone considering this product?
Maybe take a you tube course on how to use it. So you can really understand what and how to get things done fast and efficiently.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Inspires Innovation
richard s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2020
Easy to use, training curve was less expected. Lea
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Ease of transition for employees. They are definitely the leader in this area. Great purchase for our digital transformation
What is your favorite aspect of this product?
Probably the mobile applications. Remote or in person.
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Do you homework, be prepared for some headaches, especially if yiu are not digital at this point
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
