What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Performance Enhancing
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
User-Friendly
Digital Signature
Mobile
Security
Audit Trail
Regulatory Compliance
Notifications
Workflow
Cloud/On-Prem/Hybrid Deployment
Third-Party Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
DocuSign Reviews
Seth W.
- Role: Operations
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2023
Quick and easy electronic signatures!
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Easy to communicate with artists to get signature. Takes little to no time at all.
What is your favorite aspect of this product?
The quick setups with the templates and easy to add recipients
What do you dislike most about this product?
Lots of clicking but its not a big deal
What recommendations would you give to someone considering this product?
Definitely worth it if you need to send out multiple documents for signing and easy to do electronic signatures
Samantha S.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2023
The most effective e-sign product on the market.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
I have never had an issue with DocuSign unlike other products. It is simple, both for me and the signer, and that makes my life easier.
What is your favorite aspect of this product?
I love how much I can map on a document to be filled out. That is something that is critical for me.
What do you dislike most about this product?
Really no complaints!!!
What recommendations would you give to someone considering this product?
Use DocuSign. Don't even look elsewhere. This is all you need.
Pros
- Enables Productivity
- Unique Features
- Saves Time
- Client Friendly Policies
Martha S.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Apr 2023
A Securing Signature.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
I discarded a lot of tools earlier to catch the flawless tie for my institute. Later, consuming DocuSign, I recognized that our quest is finished and it is the seamless counterpart. Entirety about DocuSign e-Signature attracts me, and it has been verified to be really advantageous to my company in the long course.
What is your favorite aspect of this product?
An additional feature I love, there is no requirement to upload documents, one can easily drag and fall them. Bulk envelopes can also be referred to and shared between DocuSign users. Account of the transaction can also be got which would be very supportive.
What do you dislike most about this product?
I am systematically content with the worth my team catches from this software invention.
What recommendations would you give to someone considering this product?
I would love to get the structure of PandaDoc where prewritten portlets can be glided into the documents and new documents can be made right to the stage.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Caring
