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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Templates
Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Miranda M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Best way to collect signatures
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Ease of use
What is your favorite aspect of this product?
Convenient
What do you dislike most about this product?
Can be hard to personalize
What recommendations would you give to someone considering this product?
Ensure implemented fully
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shahnawaz A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2022
The best secure product for digital signature work
Likeliness to Recommend
What differentiates DocuSign from other similar products?
There are two unique features which I like most. In contract agreements, business vendors/clients belong to different countries which require multi-language support to remove the geographical barrier. Surprisingly this platform supports more than forty languages which is really very much beneficial in the contract agreement business. Another best part of this application is that you assign all require components that are needed for any specific document and then send it to the recipients. The recipients just need to follow through the auto-populated dialogue box that will lead to a complete document sign-in process in a few clicks.
What is your favorite aspect of this product?
The very first likeable feature for me is the "Ease of use" of this product. How cool is the dashboard? Due to the cool dashboard digital sign-in process is flawless and each element/content is intuitive. Its take only a few seconds to complete all procedure of any digital documents. Customisation of this product also plays a vital role because in contract agreement business vendors/clients requirement varies too much. Nth level customisation is possible according to requirements and surprisingly the user interface looks still cool. Integration and deployment are also very seamless. Integration with Salesforce was very much beneficial for me.
What do you dislike most about this product?
At this point, I don't have anything such as dislike. Rather than dislike I already mentioned a few items which are not available in this application. Rest all good for me and trust me I am loving this application in daily work-life.
What recommendations would you give to someone considering this product?
If someone is looking for the best secure and reliable platform for digital signature need then please go for DocuSign. DocuSign is a cloud-based application that makes this secure and reliable and moreover, this platform supports a lot of security protocols. Security is a very important factor in the case of contract agreement business and so DocuSign served very well on this. Even each action of recipient and sender are notified to each other irrespective of platforms(Windows, Mac, Android and iOS). I love using this application on the iPad.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Angelique M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Easy to use!
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Ease of Use
What is your favorite aspect of this product?
End of user interface
What do you dislike most about this product?
No comment
What recommendations would you give to someone considering this product?
If you love simple and ease of use, use this!
Pros
- Trustworthy
- Fair
- Altruistic
- Helps Innovate
