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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Templates
Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Brian L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Easy of Adoption
Likeliness to Recommend
What differentiates DocuSign from other similar products?
I love the fact it took our business into the 2020's when sending out proposals vs sending someone a pdf and having them print it out. It allows us to close more deals faster and improves our bottomline.
What is your favorite aspect of this product?
I love the ease of use of the product allows proposals to be stored in our CRM on the record of the signer.
What do you dislike most about this product?
I wish we would have had this for like 2 or more years.
What recommendations would you give to someone considering this product?
Buy it as quick as possible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Micheal N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Popular and efficient solution for signing
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign is the only solution that can perfectly deal with my intricate templates that is why I love it and recommend it. In addition to that now I don't have to ask everyone to leave and confuse them with repeated emails because I can amend an email after it has been sent to remedy mistakes.
What is your favorite aspect of this product?
DocuSign enhances security, confidentiality, and productivity with a seamless workflow. It streamlines our document-processing workflow. We can produce, send, track, and electronically sign papers without spending a fortune. Automate workflows for all types of documents, from simple contracts to the most intricate contracts and master service contracts. Documents may be sent, reviewed, and signed at your leisure from any location thanks to this solution that can be used on iOS, Windows, Android, and Mobile.
What do you dislike most about this product?
Although no serious concerns have been discovered thus far, documents' formats can occasionally change when downloaded from their safekeeping. It's a little expensive for small enterprises. Processing large files is also a little challenging for new users.
What recommendations would you give to someone considering this product?
If you don't want to install the application you can use it right from your browser. With only one click, sign documents and transform your browser into a robust signing tool. Upload a file to the DocuSign eSignature Chrome integration to begin gathering signatures, then complete the tagging procedure in DocuSign.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Cathy W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
Sufficient Assistance in Electronic Signature.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign is a practical digital signature solution, that ensure the entire system is well encrypted and only persons with authorization gain the access for the systems.
What is your favorite aspect of this product?
DocuSign has the image library, which ensure the system recognize the initial signature in case one forgets
What do you dislike most about this product?
DocuSign has inclined positive security measures for suitable access and identity management .
What recommendations would you give to someone considering this product?
DocuSign is competent and digitally applicable for business functionality. There is better and structured systems access protocols.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
