.png){kind=small}
What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDocuSign Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocuSign.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Templates
Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Rushdi A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Fantastic integrations! But not much else to say
Likeliness to Recommend
What differentiates DocuSign from other similar products?
I don't believe there is much differentiation other than the fact they offer better integrations with 3rd party apps than their competition.
What is your favorite aspect of this product?
Integrations as previously stated.
What do you dislike most about this product?
Workflow can be a bit cumbersome at times.
What recommendations would you give to someone considering this product?
Use this if you were looking to integrate with a wide variety of apps
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
- Less Effective Service
- Wastes Time
Quazi Motahar H.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
DocuSign: Best and easy to use e-signature tool
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign is easy to use and implement. It enhances the online document processing and contracts between clients and corporates. Simple UI and budget-friendly product that boosts and eases the form fill-ups and signatures on essential documents online regarding documents like contracts and agreements.
What is your favorite aspect of this product?
Simple interface and easy to use; Can share the doc files of agreements or contracts to the clients by providing secured signatures and dates; Simplifies the fill-up, submission, and signing of important documents like contracts, agreements, MSA, and NCA over online to remove the hassle of manual paper works.
What do you dislike most about this product?
If the DocuSign team can add more fonts and theme customization would be great. Also, drag-and-drop features can include for more efficiency.
What recommendations would you give to someone considering this product?
It's a great tool for completing all signatures, submissions, and important paperwork on online. No need for manual paperwork like Printout then signing and then again scanning and reformatting, uploading resubmission. It saves time, and hassles and is much more secure and transparency on online document submission and agreements. It's a must-have tool for conducting business agreements, NCA, MSA, and contracts online.
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Fair
Ibrahim R.
- Role: Finance
- Industry: Media
- Involvement: End User of Application
Submitted Nov 2022
Awesome electronic system.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
its usability and great capacity to expedite hiring process. great flexibility and intuitiveness.
What is your favorite aspect of this product?
it eliminates the cost included in printing, sending and storing agreements.
What do you dislike most about this product?
At first it was a bit cumbersome to get through the product but now i do everything myself
What recommendations would you give to someone considering this product?
cost effective and time saving . make a trial and thank me latter.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
