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Docusign

DocuSign Insight

Composite Score
7.0 /10
CX Score
7.3 /10
Category
DocuSign Insight
7.0 /10

What is DocuSign Insight?

DocuSign Insight (previously Seal Software) and is helping companies solve problems across a wide range of use cases. From strategic M&A initiatives to tactical projects DocuSign Insight provides a faster time to value than manual processes and traditional contract management tools alone.

Company Details


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Awards & Recognition

DocuSign Insight won the following awards in the Contract Discovery and Analytics category

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DocuSign Insight Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuSign Insight.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

4
Since last award

82 Plan to Renew

4
Since last award

78 Satisfaction of Cost Relative to Value

10
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuSign Insight?

5% Negative
17% Neutral
78% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Cons

  • Under Delivered

Feature Ratings

Average 76

Intelligent Contract Discovery

88

AI Powered Analysis

85

Intelligent T&C Extraction

85

Configurable Access Controls

83

Trainable System

81

Optical Character Recognition

80

Custom Search

72

Smart Filters

72

Phase Analysis

67

3rd Party Integration

64

Intelligent Recommendations

64

Vendor Capability Ratings

Average 75

Vendor Support

90

Ease of IT Administration

78

Ease of Customization

77

Availability and Quality of Training

76

Ease of Implementation

76

Quality of Features

75

Breadth of Features

75

Usability and Intuitiveness

73

Business Value Created

73

Ease of Data Integration

65

Product Strategy and Rate of Improvement

65

DocuSign Insight Reviews

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Software is easy to use.

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Easy to use once you get fully enabled

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Helps Innovate

Naman ..

  • Role: Consultant
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

it was designed perfectly

Likeliness to Recommend

10 /10

What differentiates DocuSign Insight from other similar products?

Options it gives are better

What is your favorite aspect of this product?

speed and simplicity

What do you dislike most about this product?

looks and feel

What recommendations would you give to someone considering this product?

look how beautifully it is made

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy