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ColumbiaSoft

Document Locator

Composite Score

8.4 /10

CX Score

8.7 /10

37 Reviews Write a Review

What is Document Locator?

Document Locator is centralized document control software that that powers business-critical operations for quality, compliance, human resources, and more.

Company Details

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Awards & Recognition

Document Locator won the following awards in the Document Management category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

3 Top Rated Capabilities

2 Top Rated Features

2025

Service Experience
Product Impact
Conflict Resolution

2024

5 Top Rated Capabilities

7 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Service Experience
Conflict Resolution

2022

4 Top Rated Capabilities

5 Top Rated Features

2022

Document Locator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Document Locator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Document Locator?

4% Negative

4% Neutral

92% Positive

Pros

Efficient Service
Caring
Saves Time
Respectful

Feature Ratings

Average 82

Access Tracking

Indexing and Classification

Searchability

Version Control

Document Hosting

Editor Functions

Check Out Check in

Metrics and Reporting

Document Sharing

Security and Access Control

Workflow

Vendor Capability Ratings

Average 79

Vendor Support

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Document Locator Videos

Document Locator Reviews

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Good value; you get used to the shortcomings

Likeliness to Recommend

6 /10

Pros

Performance Enhancing
Enables Productivity
Reliable
Efficient Service

Cons

Slower Product Innovation
Under Delivered

Wiltz C.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Ease of Implementation - A Happy HR Team

Likeliness to Recommend

10 /10

What differentiates Document Locator from other similar products?

My experience is from the IT Implementation angle - I found the process of setup to be VERY well-organized. To me this was different from many other products that involve extensive time working with a vendor to adjust and prepare. I was able to use the instructions verbatim and successfully set up as needed.

What is your favorite aspect of this product?

I am most thrilled that my HR department is so happy. Implementation to their PC was well documented, and simple. Comments from the HR teammates has been that the product is intuitive and worked well within their processes. I have also been impressed with the willingness to customize the app to internal needs.

What do you dislike most about this product?

Our experience has been all positive, so I would have nothing negative in my experience to report. In fact, I took steps to demonstrate the product to our other divisions based on the positive experience

What recommendations would you give to someone considering this product?

Spend a few minutes with the end-user to see how they are using it. With the availability of customization you do NOT have to adjust yourself to fit the product - the team with DocumentLocator has been willing and able to adjust the product to OUR needs. By talking with others using the product you can learn more how it will fit in your environment.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

James L.

Role: Human Resources
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Document Locator is scalable and worth the $$!

Likeliness to Recommend

10 /10

What differentiates Document Locator from other similar products?

Flexibility of use and customization

What is your favorite aspect of this product?

Document retrieval is fast

What do you dislike most about this product?

Nothing is bad

What recommendations would you give to someone considering this product?

Identify the search criterion you want

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Document Locator

What is Document Locator?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Document Locator Ratings

91 Likeliness to Recommend

1 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Document Locator?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Searchability DMSes generally allow for the ability to conduct searches on document content.

Version Control Tracking of document versions with each iteration of document changes.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Workflow Workflow capability that routes documents across defined roles in the publication approval and signing process, either for review, editing, publication, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Document Locator Videos

Document Locator Reviews

Good value; you get used to the shortcomings

Likeliness to Recommend

Pros

Cons

Wiltz C.

Ease of Implementation - A Happy HR Team

Likeliness to Recommend

Pros

James L.

Document Locator is scalable and worth the $$!

Likeliness to Recommend

Pros

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1
Since last award

2
Since last award

Feature Ratings

Access Tracking

Indexing and Classification

Searchability

Version Control

Document Hosting

Editor Functions

Check Out Check in

Metrics and Reporting

Document Sharing

Security and Access Control

Workflow

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement