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ColumbiaSoft

Document Locator

Composite Score

8.4 /10

CX Score

8.7 /10

37 Reviews Write a Review

What is Document Locator?

Document Locator is centralized document control software that that powers business-critical operations for quality, compliance, human resources, and more.

Company Details

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Awards & Recognition

Document Locator won the following awards in the Document Management category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

3 Top Rated Capabilities

2 Top Rated Features

2025

Service Experience
Product Impact
Conflict Resolution

2024

5 Top Rated Capabilities

7 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Service Experience
Conflict Resolution

2022

4 Top Rated Capabilities

5 Top Rated Features

2022

Document Locator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Document Locator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Document Locator?

4% Negative

4% Neutral

92% Positive

Pros

Efficient Service
Caring
Saves Time
Respectful

Feature Ratings

Average 82

Access Tracking

Indexing and Classification

Searchability

Version Control

Document Hosting

Editor Functions

Check Out Check in

Metrics and Reporting

Document Sharing

Security and Access Control

Workflow

Vendor Capability Ratings

Average 79

Vendor Support

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Document Locator Videos

Document Locator Reviews

Millie S.

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2026

Exactly What We Need for Document Management

Likeliness to Recommend

10 /10

What differentiates Document Locator from other similar products?

I've only ever used Document Locator (DL), but we have looked into other softwares and they just never compared to the ease and functionality of DL.

What is your favorite aspect of this product?

The version history!!

What do you dislike most about this product?

How slow it is sometimes, but other than that it's amazing!

What recommendations would you give to someone considering this product?

My biggest recommendation is to really think about how your team works day to day. Document Locator shines when you’re ready to move away from messy shared drives and time-wasting searches and into a system that actually makes life easier. Take the time upfront to set it up thoughtfully, organize your folders, and define workflows that make sense for your people. Once that foundation is in place, the payoff is huge. It’s easy to use, intuitive, and something your team will actually adopt, which is half the battle with software. If you value efficiency, clarity, and tools that support people instead of frustrating them, this is a solid choice.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jiby J.

Role: Vendor Management
Industry: Other
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Feb 2026

A Strong, Reliable Platform

Likeliness to Recommend

10 /10

What differentiates Document Locator from other similar products?

SHRM proof is critical for us .

What is your favorite aspect of this product?

Storage is a very good component

What do you dislike most about this product?

UI might be a bit clunky

What recommendations would you give to someone considering this product?

Perfect for anybody from the HR World

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

John P.

Role: Operations
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2026

Reliable and effective tool for managing docs

Likeliness to Recommend

8 /10

What differentiates Document Locator from other similar products?

Not sure as we haven't looked at alternatives since implementing the tool over 17 years ago.

What is your favorite aspect of this product?

Ease of use and ability to access and organize documents.

What do you dislike most about this product?

Nothing that I can think of.

What recommendations would you give to someone considering this product?

If you have a lot of digital documents that you want to be able to organize and easily access or review, this is the tool.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Events

Document Locator

What is Document Locator?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

Document Locator Ratings

91 Likeliness to Recommend

1 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Document Locator?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Searchability DMSes generally allow for the ability to conduct searches on document content.

Version Control Tracking of document versions with each iteration of document changes.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Workflow Workflow capability that routes documents across defined roles in the publication approval and signing process, either for review, editing, publication, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Document Locator Videos

Document Locator Reviews

Millie S.

Exactly What We Need for Document Management

Likeliness to Recommend

Pros

Jiby J.

A Strong, Reliable Platform

Likeliness to Recommend

Pros

John P.

Reliable and effective tool for managing docs

Likeliness to Recommend

Pros

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1
Since last award

2
Since last award

Feature Ratings

Access Tracking

Indexing and Classification

Searchability

Version Control

Document Hosting

Editor Functions

Check Out Check in

Metrics and Reporting

Document Sharing

Security and Access Control

Workflow

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement