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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Altruistic

Feature Ratings

Average 89

Workflow Process Automation

90

Ediscovery Audit Trail

90

Mobile

90

File Conversion

90

ECM Document Management

90

File Approvals Esignatures

89

Search

89

Access Permissions Management

89

Capture Channels

88

Metadata Management

88

Collaboration

87

Vendor Capability Ratings

Average 85

Business Value Created

89

Usability and Intuitiveness

87

Ease of Implementation

86

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Quality of Features

85

Vendor Support

85

Ease of Data Integration

84

Availability and Quality of Training

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

Carl T.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Paper to Insight in Health Tech HR

Likeliness to Recommend

8 /10

What differentiates DocStar from other similar products?

the way it turns unstructured HR paperwork into searchable data. In health tech, we often deal with certifications, training records, and compliance files, and DocStar makes them accessible for analysis.

What is your favorite aspect of this product?

When I was asked to produce a report on expired clinical training certificates, I pulled the data directly from DocStar instead of digging through folders. The accuracy saved me two days of manual checks.

What do you dislike most about this product?

What could get better is the analytics dashboard. It gives basic metrics on document volumes and workflow speed, but tying those directly to HR KPIs like turnover or training gaps still requires exporting to a BI tool.

What recommendations would you give to someone considering this product?

If you are considering it, think of DocStar less as storage and more as a data source. Configure metadata tags that align with the insights leadership needs. My advice is to work closely with compliance and IT during setup, since the quality of your analysis depends heavily on how documents are indexed from the start.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Erika L.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Recruiting Faster With DocStar’s Filing Brain

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

how it handles the flood of recruitment paperwork across sites. In the energy sector, where projects pull in contractors from multiple regions, I need contracts, certifications, and background checks accessible at a glance

What is your favorite aspect of this product?

My favourite feature is the metadata tagging of candidate documents. During a wind farm staffing drive, I filtered applicants instantly by certifications like GWO and OSHA. Normally, that would have meant days of scanning PDFs.

What do you dislike most about this product?

Right now, I upload candidate files after they come through the ATS, and I wish that sync was smoother.

What recommendations would you give to someone considering this product?

My advice is to pilot DocStar with one hiring campaign, like a seasonal project, before rolling it out to all recruitment workflows. That approach gives you proof of value without overwhelming your process

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Charles B.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Compliance Without the Chaos: DocStar in Action.

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

It’s funny how something as simple as document management can snowball into a full-blown headache in HR. Between credentialing new hires, storing compliance documents, and keeping up with healthcare regulations, our team used to drown in paperwork and scattered files. DocStar has been our lifeline. It doesn’t just “hold” documents, it makes them actually usable across departments.

What is your favorite aspect of this product?

What still makes me pause sometimes is the search functionality, in a good way. I can type in a keyword, a date, or even part of a name, and the system digs through thousands of files in seconds. It’s like having a hyper-organized colleague who never misplaces a folder.

What do you dislike most about this product?

If there’s one thing I’d change, it’s the notifications. They do their job, but they can feel a bit rigid.

What recommendations would you give to someone considering this product?

If a colleague in HR at another healthcare organization asked me, I’d absolutely recommend DocStar. It’s not flashy for the sake of it, but it does exactly what we need, make document chaos manageable and compliance less of a scramble. For teams bogged down by endless files and audits, it’s worth a serious look.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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