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DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

Company Details


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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Altruistic

Feature Ratings

Average 89

Workflow Process Automation

90

Ediscovery Audit Trail

90

Mobile

90

File Conversion

90

ECM Document Management

90

File Approvals Esignatures

89

Search

89

Access Permissions Management

89

Capture Channels

88

Metadata Management

88

Collaboration

87

Vendor Capability Ratings

Average 85

Business Value Created

89

Usability and Intuitiveness

87

Ease of Implementation

86

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Quality of Features

85

Vendor Support

85

Ease of Data Integration

84

Availability and Quality of Training

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

BiLaL A.

  • Role: Vendor Management
  • Industry: Finance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2023

100% Recommended. So good

Likeliness to Recommend

7 /10

What differentiates DocStar from other similar products?

Advanced Workflow Automation, Content Capture and Recognition and Compliance and Security

What is your favorite aspect of this product?

Easy to use and more efficient.

What do you dislike most about this product?

No any Dislike. Just Working So good

What recommendations would you give to someone considering this product?

User-Friendly Interface and Security is definitely good

Pros

  • Inspires Innovation
  • Respectful
  • Altruistic
  • Reliable

Cons

  • Less Performance Enhancing
  • Less Fair
  • Slower Product Innovation

John S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use and functionality is recommended.

Likeliness to Recommend

9 /10

What differentiates DocStar from other similar products?

Epicor ECM (DocStar) includes workflow automation tools that can help to streamline business processes.

What is your favorite aspect of this product?

It has a powerful search function that allows users to quickly find the information they need.

What do you dislike most about this product?

It has a powerful search function that allows users to quickly find the information they need.

What recommendations would you give to someone considering this product?

I think it can be managed and used for your specific needs.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Mark J.

  • Role: Consultant
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic Product. I highly recommend this.

Likeliness to Recommend

6 /10

What differentiates DocStar from other similar products?

Currently No

What is your favorite aspect of this product?

User Experience is so smooth

What do you dislike most about this product?

Nothing to tell. Amazing Product overall

What recommendations would you give to someone considering this product?

I would recommend to use this amazing product to others

Pros

  • Enables Productivity
  • Respectful
  • Fair
  • Altruistic

Cons

  • Under Delivered
  • Less Performance Enhancing
  • Vendor Friendly Policies

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