What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Process Automation
Ediscovery Audit Trail
Mobile
File Conversion
ECM Document Management
File Approvals Esignatures
Search
Access Permissions Management
Capture Channels
Metadata Management
Collaboration
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Ease of Customization
DocStar Reviews
Hannah C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2025
Steel Deals Meet Digital Seals!
Likeliness to Recommend
What differentiates DocStar from other similar products?
One of the things I’ve noticed is how smooth it is to track down exactly what I need in seconds. Just last week, I was on a call with a client asking about a quote we issued months ago. Normally, I’d be scrambling through folders or pinging admin for help. Instead, I keyed in a few details in DocStar and had the signed version of that quote pulled up before the client had even finished their sentence.
What is your favorite aspect of this product?
The search functionality is honestly the unsung hero here. It doesn’t just look at filenames; it actually scans inside documents, which has saved me hours when I only remember a part of the spec or a clause buried in a contract. Pair that with the version control, and we no longer run into the headache of two people referencing two different drafts of an agreement.
What do you dislike most about this product?
The system doesn’t always play nicely when our vendors send over unusual file formats.
What recommendations would you give to someone considering this product?
DocStar has streamlined how we manage the mountain of paperwork tied to each sale. Compliance audits no longer send shivers down my spine because everything is indexed and easy to retrieve. And internally, collaboration between sales, finance, and operations has tightened, we’re no longer emailing back and forth looking for “the latest file.”
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael S.
- Role: C-Level
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Sep 2025
Easy to use, great technical Support
Likeliness to Recommend
What differentiates DocStar from other similar products?
Easy of USE, ability to create new workflow with Ease
What is your favorite aspect of this product?
It just works once it is set up.
What do you dislike most about this product?
When a new version comes out and the design is changed a little
What recommendations would you give to someone considering this product?
Make sure you have a good Value Added reseller that can support what you need done
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shreya R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Streamlining Document Management
Likeliness to Recommend
What differentiates DocStar from other similar products?
Its strong emphasis on intelligent automation and seamless integration is its best part. It offers robust workflow automation, optical character recognition and secure cloud based or on-premises deployment options. It easily gets integrated with ERP systems which is beneficial for enhancing efficiency without overhauling existing systems.
What is your favorite aspect of this product?
It enables the creation of custom workflows for document approvals, routing and archival significantly reducing manual processing and improving compliance tracking. The smart OCR and indexing features improve document retrieval, making it easier to manage large volumes of data .
What do you dislike most about this product?
The learning curve for new user are too steep, so its quite challenging for them to navigate through the interface.
What recommendations would you give to someone considering this product?
I would highly recommend it for the organization where there is a strong requirement for document security, compliance tracking and workflow automation.
Pros
- Performance Enhancing
- Caring
- Client Friendly Policies
- Includes Product Enhancements
