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Diligent

Diligent Boards

Composite Score
7.8 /10
CX Score
8.3 /10
Category
Diligent Boards
7.8 /10

What is Diligent Boards?

Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. From AI-driven efficiency to best-in-class risk intelligence, empower your board with the world’s #1 board portal.

Company Details


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Awards & Recognition

Diligent Boards won the following awards in the Board Management category

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Diligent Boards Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Diligent Boards.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
88%
Conflict Resolution:
99%
Strategy & Innovation:
93%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Diligent Boards?

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0% Negative
11% Neutral
89% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Minutes Management

86

Role-Based Access

86

Collaboration

86

Document Management

85

Multi Device Capability

85

Member Database

84

Dashboard

83

Multi-Board Management

82

Notifications

82

Electronic Signatures

80

Secure Voting and Approvals

77

Vendor Capability Ratings

Average 82

Availability and Quality of Training

84

Breadth of Features

83

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Implementation

83

Vendor Support

83

Business Value Created

82

Ease of Customization

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

77

Diligent Boards Reviews

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

It keeps marketing assets and decisions safe

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

The cloud-based portal is relied upon to upload and index internal documentation, such as campaign post-mortems, vendor contrasts, meeting minutes tied to milestone decisions, and budget requests needing executive sign-off. Robust user permissions ensure that only approved marketing stakeholders can access sensitive materials. This allows for efficient marketing operations while safeguarding artifacts and demonstrating due diligence across all programming.

What is your favorite aspect of this product?

As a marketing leader, traceable documentation for planning decisions, performance analyses, and contract approvals is critical. Diligent Boards centralizes external-facing collateral, such as signed event photographer contracts, sponsorship agreements, contributor payment forms, and more, that require binding e-signatures. Automatic reminders notify you when document renewals are coming due based on expiration dates.

What do you dislike most about this product?

Diligent's administrative settings may seem dense initially when configuring permissions by campaign or function, but the security protections and ease of consolidating all information, especially signed materials requiring compliance, make it invaluable for any marketing team.

What recommendations would you give to someone considering this product?

When audits or inquiries arise, time-stamped decision records can be instantly retrieved for review instead of having to dig through cluttered emails and shared drives. Marketing ops leaders should explore Diligent Boards to optimize information sharing while responsibly tracking decisions. It is highly recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carlos L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Management of efficient boards of directors

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

Diligent Boards is an innovative platform specifically designed to streamline and empower board management. Through advanced technological tools, this solution offers a secure and collaborative environment where board members can perform all their activities efficiently and in real time.

What is your favorite aspect of this product?

I like it because it streamlines decision-making processes by providing a centralized platform that enables members to easily access relevant information and collaborate in real time. This eliminates the need to go through tedious red tape and streamlines board management. In addition, the platform uses advanced encryption and authentication technologies, thus protecting the organization's intellectual assets and reducing the risks of information leaks.

What do you dislike most about this product?

Implementing Diligent Boards may require a significant investment for some organizations. This can be a hurdle, especially for smaller or early-stage companies

What recommendations would you give to someone considering this product?

It is a revolutionary technological tool that improves efficiency and collaboration in managing boards of directors. Despite some possible drawbacks, such as cost or learning curve, the benefits it provides make this solution a highly recommended option for modern organizations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Hannah R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

User-friendly product for managing board meetings

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

Very easy to create and update books and the minutes feature is really easy to use

What is your favorite aspect of this product?

I can upload documents quickly and effectively and they are confidential

What do you dislike most about this product?

I wish I was able to move the order of the books around without making changes

What recommendations would you give to someone considering this product?

Provides the instant access to board papers and delivers board documents securely

Pros

  • Helps Innovate
  • Security Protects
  • Continually Improving Product
  • Reliable

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