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Diligent

Diligent Boards

Composite Score

7.8 /10

CX Score

8.3 /10

28 Reviews Write a Review

What is Diligent Boards?

Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. From AI-driven efficiency to best-in-class risk intelligence, empower your board with the world’s #1 board portal.

Company Details

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Awards & Recognition

Diligent Boards won the following awards in the Board Management category

Filter By

Service Experience
Product Impact

2025

Service Experience
Product Impact
Conflict Resolution

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

Service Experience
Product Impact
Conflict Resolution

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Service Experience
Product Impact
Conflict Resolution

2022

Diligent Boards Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Diligent Boards.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 88%
Conflict Resolution:: 99%
Strategy & Innovation:: 93%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Diligent Boards?

0% Negative

11% Neutral

89% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Minutes Management

Role-Based Access

Collaboration

Document Management

Multi Device Capability

Member Database

Dashboard

Multi-Board Management

Notifications

Electronic Signatures

Secure Voting and Approvals

Vendor Capability Ratings

Average 82

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Vendor Support

Business Value Created

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Diligent Boards Reviews

Matt F.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Board Management Done Right

Likeliness to Recommend

8 /10

What differentiates Diligent Boards from other similar products?

Designed to facilitate Board meetings - and thats's it. Not trying to do to many things at once.

What is your favorite aspect of this product?

Ease of use - for everyone, as well as timeframe management

What do you dislike most about this product?

Text editor is very weak. Needs to be full screen.

What recommendations would you give to someone considering this product?

This is a solid product for an excellent price.

Pros

Reliable
Enables Productivity
Saves Time
Effective Service

Derek B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Easy and quick access.

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

It generates an easy-to-use system, simple navigation, secure and centralized collaboration, simplified document exchange and simple communication....

What is your favorite aspect of this product?

It is cost-effective, flexible, good customization and communication features, plugins and digital signature.

What do you dislike most about this product?

All good with Diligent.

What recommendations would you give to someone considering this product?

Diligent offers a secure and agile meeting. Custom meeting preparation features, add-ons, electronic signature and more...

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zachary Michelle M.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Effective management.

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

Constant feature update, extremely useful, fluid communication and collaboration, streamlines meetings and document storage for effective administration.

What is your favorite aspect of this product?

Updated features and connectivity with Webex

What do you dislike most about this product?

Pleasant experience....

What recommendations would you give to someone considering this product?

Diligent Boards works most effectively for our meetings via Webex.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Diligent Boards

What is Diligent Boards?

Company Details

Need Assistance?

Awards & Recognition

Diligent Boards Ratings

86 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Diligent Boards?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Minutes Management Track attendance, share agendas, record minutes of board meetings, and store all notes within the platform to share with all members.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Collaboration Allow users to work together on documents, participate in meetings and communicate between members.

Document Management Share, review, track changes, store and upload documents, agenda notes, meeting minutes, etc.

Multi Device Capability Intuitive interface for any device for any role (end user, technician, approver) providing access via web or native mobile app for end users and technicians.

Member Database Includes member records, member directory, and membership renewals.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Multi-Board Management Facilitates organization and communication with more than one board committee (audit, M&A, executive).

Notifications Tool alerts business of an application generated event.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Secure Voting and Approvals Ability to organize, track, review, comment, and approve decisions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Diligent Boards Reviews

Matt F.

Board Management Done Right

Likeliness to Recommend

Pros

Derek B.

Easy and quick access.

Likeliness to Recommend

Pros

Zachary Michelle M.

Effective management.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Minutes Management

Role-Based Access

Collaboration

Document Management

Multi Device Capability

Member Database

Dashboard

Multi-Board Management

Notifications

Electronic Signatures

Secure Voting and Approvals

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Vendor Support

Business Value Created

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement