What is DigitalOcean?
DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DigitalOcean?
Pros
- Continually Improving Product
- Efficient Service
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Service Desk Integration
Networking
Workload Migration
Open Source-Based
Asset Management
Capacity Management
Access Management
Automated Deployment
Cloud Integration
Cloud Backup
Data Migration
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
DigitalOcean Reviews
Sheryl B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Simple, easy to use and reliable
Likeliness to Recommend
What differentiates DigitalOcean from other similar products?
Digital Ocean is still a wonderful alternative even if you pay in USD. Today, I have my systems on a VPS and have full control over how they are configured.
What is your favorite aspect of this product?
The best part is that it's a fixed price, so you won't have to worry about billing; it won't go over budget, and it'll always be the same amount. Their administration panel is significantly more user-friendly than those of other cloud providers, making it easier for people with less technical knowledge to operate. We've never had a server go down in the period we've been using DigitalOcean.
What do you dislike most about this product?
For newbies, setting up SSH and remote access to your server may be tricky. There is no premium support on Digitalocean. If you have a problem with digitalocean and submit a support ticket, the customer care team will simply provide you a link to a post on their blog that will help you fix the problem.
What recommendations would you give to someone considering this product?
It's a low-cost item with a straightforward payment mechanism. The digital ocean's documentation and support are highly helpful in handling project difficulties. If you're new to the service, though, you should spend a few hours learning about it and reading the help forums. The majority of your questions will be answered there.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Excellent hosting solution
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Charges for Enhancements
Genesis R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
The future of endless possibilities
Likeliness to Recommend
What differentiates DigitalOcean from other similar products?
Managing work with the help of Kubernetes Clusters was never so easy but all the credit goes to DigitalOcean. Our company decided to use the services from them once we saw a rapid increase in company's growth, more work and more coworkers as well. Management of work was never this simple.
What is your favorite aspect of this product?
They do not lack anything. It’s all good, you get almost all services and features that other competitors are providing on a much less amount. Their amazing customer service surely deserves a credit here because anytime you reach them they take care of the problem by all means.
What do you dislike most about this product?
There are some features that might not catch up to the expectations if you have used their rival or competitors. However, they are getting there with every passing day. There is nothing much that I disliked while using it.
What recommendations would you give to someone considering this product?
They are great! They are hardworking, they put themselves in customers' shoes, try to sort your issues out and have almost all advanced features by now at a very reasonable price. The quality is very good and you get what you really want at the end of the day so why not go for something that is actually worth the shot.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
