What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Reliable
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Knowledgebase
Multi-channel
Natural Language Processing
Scheduled Availability
Application Programming Interface
Learning and Adaptability
Workflow Processing
Voice or Text Input
Personalized Service
Leads Generation
Wayfinding
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
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Dialogflow Reviews
Oleksandr T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Powerful NLP engine for your AI product
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
I did a detailed analysis of all available NLP engines, and I can say with confidence that the Dialogflow is the best in many criteria, especially in terms of the quality of non-English speech recognition.
What is your favorite aspect of this product?
Integration with other Google products is undoubtedly the main advantage. Well, Google is the leader in the field of recognition of all other languages except English and Spanish.
What do you dislike most about this product?
The quality of the non-English speech generation still leaves much to be desired.
What recommendations would you give to someone considering this product?
Start as a user by building a simple chatbot and practice it yourself. In an hour you will get a gorgeous result.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Agustín N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
It's an Industry Standard.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
You can find support for Dialogflow in every possible way. The official documentation is great and you can find online videos for every use case of Dialogflow.
What is your favorite aspect of this product?
Easy integration, well tested platform and well documented API.
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
Start implementing with the free tier. Understand the product first and the go beyond the limits.
Pros
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Saksham t.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2021
fantastic feature
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
its easy to use and deploy
What is your favorite aspect of this product?
the best part is the template section
What do you dislike most about this product?
what i dislikle is they might need some code
What recommendations would you give to someone considering this product?
need some chatbot or intrigration
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Slower Product Innovation