What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
4
Since last award
99 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Respectful
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Knowledgebase
Natural Language Processing
Voice or Text Input
Multi-channel
Learning and Adaptability
Scheduled Availability
Translation
Workflow Processing
Application Programming Interface
Personalized Service
Leads Generation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Also Featured in...
Dialogflow Reviews
- Role: Public Sector
- Industry: Utilities
- Involvement: End User of Application
Submitted Sep 2024
Straightforward and easy to use application
Likeliness to Recommend
Pros
- Performance Enhancing
- Fair
- Includes Product Enhancements
- Helps Innovate
Himanshu V.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Sep 2024
Easy to use and cost friendly.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
What makes Dialogflow unique in comparison to its closely related products is that it is integrated with the Google Cloud ecosystem, has superior NLP technology built-in to it, and offers seamless integration with other Google services as well as very high scalability. Being multilingual makes it suitable for global applications because it offers support for more than 20 languages. In addition to pre-started agents, there are user-friendly interfaces for the platform and tools for easily deploying on multiple types of platforms.
What is your favorite aspect of this product?
Ease of use alongside strong NLU (natural language understanding) is my favorite thing about Dialogflow. The user-friendly interface facilitates building complicated conversational flows for both tech & non-tech people without much difficulty, while the Google-driven NLU engine guarantees that this bot will comprehend a variety of inputs accurately. This combination makes it suitable for beginners and sufficiently powerful for advanced users.
What do you dislike most about this product?
One of the limitations of using Dialogflow is its reliance on Google-based infrastructure. The service has strong integration with existing Google services, but this becomes an obstacle for some users who want or need other cloud solutions. Additionally, there are users who believe that pricing in respect to enterprise functions is too steep particularly when usage proliferates. This raises issues for projects on a tight budget.
What recommendations would you give to someone considering this product?
Should you be thinking along the lines of Dialogflow, then you can use the free tier in order to check its features and speed up the process by employing templates that have already been developed. Confirm that it fits in your structure especially if you are not working within Google Cloud. It is also important to plan for expansion as your need grows while making good use of multi-lingual capabilities if your target market is on a global scale. Afterward testing and refining the conversation thus finding more advanced features for more lively exchanges will able users upgrade their bots regularly.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
Avinash G.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easy to use in development
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Easy to deploy AI chatbot model and excellent service
What is your favorite aspect of this product?
The chatbot part is fantastic to train ours own model
What do you dislike most about this product?
Nothing to dislike but some pricing factor mat occur otherwise it's okay I'm using it
What recommendations would you give to someone considering this product?
Try it once it's fantastic and easy to use to develop any model or Chatbot
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
