What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
4
Since last award
99 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Respectful
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Knowledgebase
Natural Language Processing
Voice or Text Input
Multi-channel
Learning and Adaptability
Scheduled Availability
Translation
Workflow Processing
Application Programming Interface
Personalized Service
Leads Generation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
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Dialogflow Reviews
Lokesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Powerful NLP, but a Steep Learning Curve
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialogflow is special because it understands natural language really well, connects easily with Google services, works across different platforms, offers flexible options for building responses, and has a user-friendly interface that makes creating chatbots and voice apps a breeze.
What is your favorite aspect of this product?
My favorite aspect of Dialogflow is its powerful natural language understanding, which allows it to grasp user intent and context effectively. This makes conversations feel more natural and helps create a better experience for users interacting with chatbots and virtual assistants.
What do you dislike most about this product?
What I dislike most about Dialogflow is that it can sometimes get complex, especially when dealing with advanced features. Users may find the learning curve steep if they're not familiar with building conversational interfaces, which can make initial setup and configuration a bit challenging.
What recommendations would you give to someone considering this product?
If you're thinking about using Dialogflow, I recommend starting with the basics and going through the tutorials to get a feel for how it works. It’s also helpful to play around with small projects to build your confidence before diving into more complex setups.
Pros
- Enables Productivity
- Inspires Innovation
- Respectful
- Client's Interest First
Keshav G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2024
A Conversation with Google Dialogflow
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
It humanizing interactions. Its wide array of integrations ensures better conversations. which saves human resources for more complex tasks and reduces operational costs.
What is your favorite aspect of this product?
A google product, user-friendly interfaces, simplifies the development process and makes it accessible to users of varying technical abilities. It's exceptional at interpreting rules and patterns and boasts impressive natural language processing capabilities. Its analytics feature is another standout that helps in improving the bot's performance over time, offers suggestions for training phrases, its ability to deploy across multiple platforms with ease, provides pre-built entities and intents, GCP as is it provides high availability, scalability, fault tolerance, read replicas depending on different services.
What do you dislike most about this product?
it's pricing features as they are too high, customization/UI- it is good but needs to work upon it more, Lack of Extensive Tutorials, Limited Free options, Language Understanding.
What recommendations would you give to someone considering this product?
as it is a google product so for me it means easy to locate, will improve quickly and will add more features/ will work upon it quickly,so, this will be highly recommended.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Friendly Negotiation
- Vendor Friendly Policies
- Vendor's Interest First
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Good product but needs some improvement
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Security Protects
- Helps Innovate
Cons
- Less Friendly Negotiation
