What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Reliable
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Knowledgebase
Multi-channel
Natural Language Processing
Scheduled Availability
Application Programming Interface
Learning and Adaptability
Workflow Processing
Voice or Text Input
Personalized Service
Leads Generation
Wayfinding
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
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Dialogflow Reviews
Daniel E.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2022
"Excellent chatbot tool."
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
The number of languages that may be used with this application is significantly lower than that of other programs.
What is your favorite aspect of this product?
Dialogflow is an excellent chatbot-building tool with a simple and powerful user interface. It simplifies the creation of chatbots because to its extensive library of pre-built agents and training words.
What do you dislike most about this product?
When the chatbot is ready for live deployment, further integrations can be added. Aside from this, I have no further complaints about the platform because it achieves what it sets out to do.
What recommendations would you give to someone considering this product?
This application comes highly recommended by me due to the fact that it is incredibly simple to operate and can be incorporated into a variety of different social networks.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Caring
Joaquin A.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
"Ideal program for chatbots."
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
It's different from other programs because it's so simple to use, because its features are so comprehensive, and because it gives us access to so many of those features without charging us anything.
What is your favorite aspect of this product?
This might be thought of as akin to the simplicity with which a chatbot application can be programmed. Simple and straightforward user interface. The development of a custom Normal chat bot is within the capabilities of even the most novice programmer with access to adequate tutorials. To top it all off, it has a ton of built-in integrations with popular messaging apps, so users can quickly and easily bring their chat bots to market on a variety of channels.
What do you dislike most about this product?
DialogFlow's functionalities are currently in testing stages. There are now just a few of languages to choose from. Inclusion of more languages would be preferable. Regular users may struggle with several of DialogFlow's more complex capabilities. If you have experience with computer programming, that's ideal.
What recommendations would you give to someone considering this product?
It stands out from competing software because its interface is easy and it provides a wealth of functions at no cost.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
Anish A.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2022
Best Tool to Make Chatbots
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
I love the user interface. It's easy to use and easily understandable. You don't need to be an expert to understand this. Can easily understand by simply playing around with it.
What is your favorite aspect of this product?
I'm using Google Cloud Dialog flow manly for building WhatsApp chatbots. Now, we're also using it on other platform chatbots such as Facebook Messenger and Instagram.
What do you dislike most about this product?
It's pretty hard when we go too deep in intents. For example, when I need to edit 5 intents, which are 3 steps inside, it will take a lot of effort to reach the intents and edit them
What recommendations would you give to someone considering this product?
If you are an Automation Engineer and want to build interactive and smart chatbots then Google Dialogflow is the best option for it. It's very fast and easy to learn with lots of integrations!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
