What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
4
Since last award
99 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Respectful
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Knowledgebase
Natural Language Processing
Voice or Text Input
Multi-channel
Learning and Adaptability
Scheduled Availability
Workflow Processing
Application Programming Interface
Translation
Personalized Service
Leads Generation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
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Dialogflow Reviews
Sanskar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
User-friendly, but lacks advanced flexibility.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialogflow is easy to use and gets better at understanding people the more it’s used. It works with many languages and connects well with Google services, so it’s a simple way to build smart chatbots quickly.
What is your favorite aspect of this product?
My favorite aspect of Dialogflow is how intuitive it is for creating natural, flowing conversations without needing deep technical skills. It learns from interactions to improve responses over time, making it powerful yet accessible for building smart chatbots.
What do you dislike most about this product?
What I dislike most about Dialogflow is that while it's easy to start with, customizing complex conversations or integrating with non-Google services can sometimes feel limited or require more effort, especially for advanced use cases.
What recommendations would you give to someone considering this product?
If you’re thinking about using Dialogflow, start with a simple project, take advantage of how well it works with Google tools, and be prepared to tweak things if you need more advanced features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Simple to use, complex to scale.
Likeliness to Recommend
Pros
- Reliable
- Inspires Innovation
- Client's Interest First
- Transparent
Akarshit C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Great for Conversations, Complex Setup.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialogflow is different from other products because it makes chatbots understand and respond in a human-like way, making interactions feel more natural.
What is your favorite aspect of this product?
My favorite aspect of Dialogflow is how easily it understands natural, human-like language, making it simple to build chatbots that feel like you’re talking to a real person.
What do you dislike most about this product?
What I dislike most about Dialogflow is that it can get complex when handling advanced customizations or when integrating with non-Google services, which can sometimes feel a bit restrictive.
What recommendations would you give to someone considering this product?
If you’re considering Dialogflow, I’d recommend starting with simple projects to get familiar with its features. Focus on understanding how intents and entities work, and be prepared to explore Google’s ecosystem for the best integration experience.
Pros
- Caring
- Respectful
- Generous Negotitation
- Helps Innovate
