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Deltek

Deltek Costpoint

Composite Score

8.1 /10

CX Score

8.3 /10

49 Reviews Write a Review

What is Deltek Costpoint?

Deltek understands the balancing act required for project-based businesses. Deltek’s ERP solutions are purpose-built to help government contractors, professional services firms and other project-based businesses research and identify opportunities, win new business, recruit and develop talent, optimize resources, streamline operations and deliver more profitable projects.

Company Details

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Deltek Costpoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deltek Costpoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

13
Since last award

99 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

12
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deltek Costpoint?

8% Negative

4% Neutral

88% Positive

Pros

Trustworthy
Respectful
Transparent
Fair

Feature Ratings

Average 83

Service Management

Governance Risk and Compliance

Supply Chain Management

Job and Project Management

Analytics and Reporting

Industry Specific Capabilities

BI and Performance Management

Procurement Management

Accounting and Financial Management

Human Capital Management

Customer Relationship Management

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of Customization

Deltek Costpoint Reviews

Alison M.

Role: Human Resources
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Worst time keeping system I have ever used.

Likeliness to Recommend

2 /10

What differentiates Deltek Costpoint from other similar products?

This product works great for the government contracting world as it is the easiest way to bill the customer but from a time keeping perspective it is terrible. It is an ancient system and needs upgrading.

What is your favorite aspect of this product?

Works well to bill the government customers.

What do you dislike most about this product?

The timekeeping features from an employee and HR user perspective are ancient.

What recommendations would you give to someone considering this product?

Only use if you absolutely have to.

Pros

Acts with Integrity
Appreciates Incumbent Status
Trustworthy
Caring

Cons

Slower Product Innovation
Commodity Features
Less Inspiring

Stephen S.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

A decent interface

Likeliness to Recommend

8 /10

What differentiates Deltek Costpoint from other similar products?

Not much. I very standard product

What is your favorite aspect of this product?

It works most of the time

What do you dislike most about this product?

The bugs and maintenance issues

What recommendations would you give to someone considering this product?

Usually reliable but not always

Pros

Trustworthy
Performance Enhancing
Enables Productivity
Unique Features

Cons

Less Effective Service

Jayakody D.

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Deltek Costpoint from other similar products?

nothing at all

What is your favorite aspect of this product?

the reliability of the product

What do you dislike most about this product?

the cost is pricey

What recommendations would you give to someone considering this product?

have the money

Pros

Security Protects
Fair
Continually Improving Product
Reliable

Cons

Vendor Friendly Policies
Less Efficient Service

How We Deliver

Events

Deltek Costpoint

What is Deltek Costpoint?

Company Details

Need Assistance?

Deltek Costpoint Ratings

88 Likeliness to Recommend

13 Since last award

99 Plan to Renew

1 Since last award

91 Satisfaction of Cost Relative to Value

12 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Deltek Costpoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Deltek Costpoint Reviews

Alison M.

Worst time keeping system I have ever used.

Likeliness to Recommend

Pros

Cons

Stephen S.

A decent interface

Likeliness to Recommend

Pros

Cons

Jayakody D.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

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13
Since last award

1
Since last award

12
Since last award

Feature Ratings

Service Management

Governance Risk and Compliance

Supply Chain Management

Job and Project Management

Analytics and Reporting

Industry Specific Capabilities

BI and Performance Management

Procurement Management

Accounting and Financial Management

Human Capital Management

Customer Relationship Management

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of Customization