Dell Enterprise Mobility Management Customer Reviews 2025

What is Dell Enterprise Mobility Management?

Dell Enterprise Mobility Management (EMM) is a flexible, comprehensive mobile enablement solution that securely manages smartphones and tablets. This end-to-end mobility/BYOD solution offers industry-leading security and management technology, and provides mobile device, systems, apps and content management, plus secure, remote access to corporate resources, user self-service and real-time reporting and alerts.

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Dell Enterprise Mobility Management Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

95 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dell Enterprise Mobility Management?

8% Negative

5% Neutral

87% Positive

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Feature Ratings

Average 74

Security Management

88

Mobile Productivity

83

Integration with ITSM and ITAM Tools

75

Application Management

75

Mobile Device Management

75

Location Services

75

User Privacy

74

Single Pane of Glass

73

Content Management

72

Reporting

70

Expense Management

63

Vendor Capability Ratings

Average 76

Business Value Created

86

Ease of Customization

86

Ease of IT Administration

81

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Ease of Data Integration

74

Breadth of Features

74

Quality of Features

73

Vendor Support

66

Availability and Quality of Training

64

Dell Enterprise Mobility Management Reviews

Victor A.

Role: Operations
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2025

Robust Tool With Room for Smarter Enhancements

Likeliness to Recommend

9 /10

What differentiates Dell Enterprise Mobility Management from other similar products?

What sets Dell Enterprise Mobility Management apart is how seamlessly it works with Dell’s own hardware and enterprise solutions. Instead of juggling separate tools, organizations get one connected system that handles everything from device setup to retirement—kind of like having one dashboard for the whole ride. Security-wise, it’s built with corporate-owned devices in mind. That means stronger controls and consistent protection, no matter which operating system a team is using. It’s not just secure—it’s dependable across the board. Plus, Dell EMM is backed by centralized support and plays nicely with the wider Dell ecosystem.

What is your favorite aspect of this product?

What I love most about Dell Enterprise Mobility Management is how smoothly it works with Dell’s hardware and enterprise tools. Everything just clicks together—making it way easier to roll out devices, keep tabs on them, and manage security without the usual IT chaos. That kind of all-in-one setup doesn’t just save time—it takes a huge load off the IT team. Less juggling between systems, fewer headaches, and way more efficiency. It’s like Dell thought through the whole experience from end to end.

What do you dislike most about this product?

One thing that bugs me about Dell Enterprise Mobility Management is the interface—it just feels a bit dated and clunky. Navigating through menus and getting things done isn’t as smooth as it could be, especially when time matters. Also, some of the more advanced features seem like they were built with big, highly technical IT departments in mind. If you’re part of a leaner team or don’t have deep customization experience, it can feel like a heavy lift trying to get everything configured properly.

What recommendations would you give to someone considering this product?

If you're looking into Dell Enterprise Mobility Management, the big thing to keep in mind is how well it fits with what you’re already using. If Dell hardware or services are part of your setup, that’s a definite plus—the integration is smooth and can save your team a ton of time. Just be sure your IT crew is up for the more technical stuff. Some of the advanced features might need a bit of know-how or extra configuration, so it’s worth checking that you’ve got the bandwidth to handle it. And don’t skip the trial run. Take time to really explore the interface—it’s important to make sure it feels intuitive and doesn’t slow anyone down.

Pros

Continually Improving Product
Respectful
Acts with Integrity
Helps Innovate

Ezinne A.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Great product

Likeliness to Recommend

10 /10

What differentiates Dell Enterprise Mobility Management from other similar products?

Dell Enterprise Mobility Management stands out with its seamless integration with Dell hardware, strong security features, robust device management, and a user-friendly interface, offering businesses enhanced control and scalability.

What is your favorite aspect of this product?

My favorite aspect of Dell Enterprise Mobility Management is it's strong security features, which provide comprehensive protection for devices, data, and applications.

What do you dislike most about this product?

One potential downside of Dell Enterprise Mobility Management is its complexity for smaller businesses, as the setup and configuration can be time-consuming and may require dedicated IT resources.

What recommendations would you give to someone considering this product?

I would recommend evaluating your organization’s specific mobility needs, ensuring you have the necessary IT support for setup, and considering the scalability for future growth, as Dell Enterprise Mobility Management works best for businesses with larger, more diverse device fleets.

Pros

Efficient Service
Effective Service
Saves Time
Helps Innovate

Bill B.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

The versatility of this solution is second to none

Likeliness to Recommend

8 /10

What differentiates Dell Enterprise Mobility Management from other similar products?

They have a robust variety of solutions

What is your favorite aspect of this product?

The versatility of the systems

What do you dislike most about this product?

It was a little pricey

What recommendations would you give to someone considering this product?

Take your time going through the rfp process

Pros

Unique Features
Fair
Altruistic
Acts with Integrity

How We Deliver

Events

Dell Enterprise Mobility Management

What is Dell Enterprise Mobility Management?

Company Details

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Dell Enterprise Mobility Management Ratings

92 Likeliness to Recommend

95 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Dell Enterprise Mobility Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Management The ability to deploy security settings to iOS and Android devices, either corporate-issued or personally-owned.

Mobile Productivity How well the solution integrates with business processes, integrates with mobile applications, and enables the user to be securely empowered on mobile devices.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

User Privacy How well the solution ensures that the user’s personal data and personal apps are separate from corporate data and corporate management.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Content Management Able to separate work content and work email from personal content, and able to manage the content within the work container.

Reporting The ability of IT to generate useful reports about mobile devices and mobility services.

Expense Management Includes reporting and alerting on usage and roaming, application-level data usage, and split billing for voice and/or data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Dell Enterprise Mobility Management Reviews

Victor A.

Robust Tool With Room for Smarter Enhancements

Likeliness to Recommend

Pros

Ezinne A.

Great product

Likeliness to Recommend

Pros

Bill B.

The versatility of this solution is second to none

Likeliness to Recommend

Pros

Title

Feature Ratings

Security Management

Mobile Productivity

Integration with ITSM and ITAM Tools

Application Management

Mobile Device Management

Location Services

User Privacy

Single Pane of Glass

Content Management

Reporting

Expense Management

Vendor Capability Ratings

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training