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What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details


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Awards & Recognition

Datadog won the following awards in the Systems Management category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

3% Negative
5% Neutral
92% Positive

Pros

  • Fair
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 87

Cloud Monitoring

92

Capacity Management

91

Storage Monitoring

90

Multi-Site Functionality

90

Server Performance Monitoring

88

Centralized Dashboard

88

Network Performance Management

88

Patching Automation

87

Event Correlation & Management

86

Access Rights Management

86

Auto-Discovery

86

Vendor Capability Ratings

Average 87

Quality of Features

93

Breadth of Features

89

Ease of IT Administration

89

Ease of Implementation

89

Ease of Data Integration

89

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Datadog Reviews

Stephanie M.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Had made my life easier

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

We liked DataDog because we found it to be very efficient, and its monitoring and reporting performance and adaptability are outstanding. We've been able to install it at several critical infrastructure sites and receive real-time notifications when something goes wrong and it also assists us in resolving issues quickly.

What is your favorite aspect of this product?

There are plenty of features in the Datadog feature-stack and almost all of them are my favorite first of all I like its metrics because we can use these metrics to track the performance of our system more wisely and deeply. Aside from that, these metrics can also be useful for the establishment of monitors and setting up alerts. We can also create our dashboard. To keep track of them, we establish multiple app dashboards.

What do you dislike most about this product?

I don't like this system in some cases like it is not added to the existing or even offered for saving when creating new dashboards, which is a significant pain point if not understood beforehand. During the setup, we have to contact support several times because the setup is the main pain point: it is too complex.

What recommendations would you give to someone considering this product?

Because of their outdated documentation, integrating Datadog with your apps and servers can be difficult. However, if you contact their team at the time of integration, it can be done quickly and easily. Apart from that, this platform is amazing and will make your life easier by combining container, serverless, and log monitoring into one convenient location.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Abdulloh C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product, feature work great and easy to use

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Dashboard is intuitive and easy to use. Setup is easy. Small footprints in the system. Host auto discovery saves times.

What is your favorite aspect of this product?

Event relations and management for tracing help save my neck a couple time. Alerting system also help me mitigate crisis earlier.

What do you dislike most about this product?

The host price base can see improvement in the era of auto scaling.

What recommendations would you give to someone considering this product?

Setup correct probes and data monitoring. Have alerting lower than your ideal threshold just to be safe. In case you use kubernetes, be careful with setting since we once faced case where each pod is registered as individual host that blows cost out of proportions.

Pros

  • Efficient Service
  • Respectful
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Under Delivered

Sullivan D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Excellent and agile to deploy

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Other platforms are also highly competitive but the paid version is pricey, creating and customizing dashboards can be difficult, whereas Datadog makes it simple to customize the dashboard. It isn't time-consuming and simple to get the results we need quickly by searching logs.

What is your favorite aspect of this product?

There are a lot of aspects that I like about Datadog but the integrations are extremely useful to me. It enables us to see more metrics that provide a more in-depth look at specific applications and these metrics enable us to comprehend what is widely monitored in the industry. In addition, I like Datadog, it is available 24/7, and the best part is that it is a software that is both simple to use and implement, as well as it allows us to choose the monitoring parameters that we want to use.

What do you dislike most about this product?

I had some issues in understanding each component and learning how to use it takes time and the initial setup can be confusing. It wasn't so easy to change our code's logging format as to implement a large number of parsers to improve log interpretation.

What recommendations would you give to someone considering this product?

Datadog is a great monitoring and visualization tool for any organization. It's an ideal monitoring solution, and I'd recommend it; it contains everything you need. Some of the features are as follows: great visualizations, simple dashboards/monitors with math options such as ratios, and intervals. Furthermore, it's simple to integrate with other applications.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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