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What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details


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Awards & Recognition

Datadog won the following awards in the Systems Management category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

3% Negative
5% Neutral
92% Positive

Pros

  • Fair
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 87

Cloud Monitoring

92

Capacity Management

91

Storage Monitoring

90

Multi-Site Functionality

90

Server Performance Monitoring

88

Centralized Dashboard

88

Network Performance Management

88

Patching Automation

87

Event Correlation & Management

86

Access Rights Management

86

Auto-Discovery

86

Vendor Capability Ratings

Average 87

Quality of Features

93

Breadth of Features

89

Ease of IT Administration

89

Ease of Implementation

89

Ease of Data Integration

89

Business Value Created

87

Usability and Intuitiveness

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Datadog Reviews

Dmitry P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Best of class all in one monitoring tool

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog is your go to instrument for all monitoring needs. They started with a small set of features (and did them really well), but they regularly keep expanding their product offering, which makes Datadog a compelling choice as a single platform for ALL kinds of monitoring (custom metrics, integrations, logging, APM).

What is your favorite aspect of this product?

Datadog's strongest suit is versatility and customizability, which is extremely important when it comes to observing a software system. You never know in advance the exact metrics you want to track, and your observability needs will change over time. Datadog makes the process of continuously configuring monitors and alerts a breeze!

What do you dislike most about this product?

As a universal product with many features, it can be hard to navigate for a newcomer. The number of existing monitors and dashboards created by your coworkers can be overwhelming.

What recommendations would you give to someone considering this product?

Honestly Datadog is a no-brainer choice for a software company. You might use other tools for special needs, but Datadog is always in the mix.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Praveen T.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Powerhouse of features in a clumsy UI

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Simplicity of the features and all in one super app with features like monitoring, logging etc in single portal.

What is your favorite aspect of this product?

The real time logging feature.

What do you dislike most about this product?

The old and clumsy layout of UI

What recommendations would you give to someone considering this product?

Be wise in selecting the plans and prevent unexpected costs

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Altruistic

Alon N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Great integration between different features

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

All in one integration of metrics store, deep integration for cloud native monitoring and one stop shop for log, processes, k8s etc

What is your favorite aspect of this product?

logs => metrics

What do you dislike most about this product?

Events seem to be some what of a step son

What recommendations would you give to someone considering this product?

Look at **all** pricing components for logs

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Less Effective Service
  • Wastes Time

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