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Dashlane Logo
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Dashlane

Dashlane

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Dashlane
8.2 /10

What is Dashlane?

Protect your business data with Dashlane, the password manager that simplifies and secures employee access. Seamless deployment, simple employee management, and a best-in-class security architecture that has never been hacked.

Company Details


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Awards & Recognition

Dashlane won the following awards in the Password Management category

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Dashlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dashlane.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dashlane?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Reliable

Feature Ratings

Average 84

AD/LDAP Sync

100

Access From Multiple Devices

88

Work and Personal

86

Encryption and Decryption

86

Password Generator

86

Credential Management

85

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vault for Each User

84

Credential Rotation

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 81

Ease of IT Administration

87

Business Value Created

87

Availability and Quality of Training

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Implementation

82

Breadth of Features

82

Quality of Features

80

Product Strategy and Rate of Improvement

76

Vendor Support

76

Ease of Customization

73

Dashlane Reviews

Goodness C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Very Effective & Easy to use

Likeliness to Recommend

9 /10

What differentiates Dashlane from other similar products?

Comprehensive features: Dashlane offers a comprehensive set of features, including password storage and management, password generation, autofill, dark web monitoring, and VPN. This makes it a one-stop shop for password management and security. Ease of use: Dashlane is a very user-friendly password manager. It has a clean and intuitive interface, and it is easy to learn and use. Cross-platform support: Dashlane is available on all major platforms, including Windows, Mac, iOS, Android, and Linux. This makes it a good choice for users who need to manage their passwords on multiple devices.

What is your favorite aspect of this product?

My favorite aspect of Dashlane is its ease of use. It has a clean and intuitive interface, and it is easy to learn and use. This makes it a good choice for users of all skill levels, including those who are not tech-savvy. I also appreciate the comprehensive set of features that Dashlane offers. In addition to password storage and management, Dashlane also offers password generation, autofill, dark web monitoring, and VPN. This makes it a one-stop shop for password management and security. Finally, I think that Dashlane is competitively priced. It offers a free tier with basic features, and its paid plans are affordable.

What do you dislike most about this product?

The main thing I dislike about Dashlane is its lack of support for hardware security keys. Hardware security keys are a type of two-factor authentication that is considered to be more secure than traditional two-factor authentication methods, such as SMS codes.

What recommendations would you give to someone considering this product?

1 - Use a strong master password. Your master password is the key to all of your other passwords, so it is important to choose a strong one. Make sure that your master password is at least 12 characters long and includes a mix of upper and lowercase letters, numbers, and symbols. 2 - Enable two-factor authentication. Two-factor authentication adds an extra layer of security to your account by requiring you to enter a code from your phone in addition to your password when you log in. 3 - Keep your Dashlane app up to date. Dashlane regularly releases updates that include security fixes and new features.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Helps Innovate

Matthew G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Dashlane an Extremely Secure Password Manager

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

Dashlane has not had a data breach and their configuration and setup is extremely secure. As an Administrator you do not have access to your users passwords. Dashlane also allows for the ability to share credentials without the other party ever seeing the password. Dashlane makes it extremely easy to share and secure passwords across our Departments and allows us to keep our passwords protected, secure, and updated. The iOS app integrates with the browser allowing our users to also use Dashlane on their mobile devices and keep all of their passwords synched.

What is your favorite aspect of this product?

I love how secure Dashlane is and that I can share a password with a coworker so that they can access a site and they can’t actually see what the password is. I also love how well Dashlane integrates with the iPhone and iOS.

What do you dislike most about this product?

If you have a user leave and need access to their passwords it is impossible to access their password vault. I appreciate the security around this however it does prevent some challenges as an administrator.

What recommendations would you give to someone considering this product?

Dashlane is the best password on the market. We spent months researching other password managers and they are truly one of the only ones that has not had a breach. Their password management application and their architecture makes their application extremely secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bianca H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best and fully secure password manager

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

In comparison to the last tool I used, which took me several days to properly set up and comprehend its design, Dashlane has a simple design, is also dependable, and has some cutting-edge features. I am able to get Dashlane running in a short amount of time. The help I receive from their team is extremely valuable because I have never received this kind of support before.

What is your favorite aspect of this product?

Dashlane has literally liberated me from the mess. With just one click, I can create strong passwords, all of my login information is securely stored on this system, autofill allows me to quickly access my accounts and applications, and when I need to share my passwords with my teammates, Dashlane also ensures that the password sending is fully secure.

What do you dislike most about this product?

Some of its upgrades have been difficult to deploy without degrading performance. I rarely have to access the application to copy the passcode because Dashlane takes a while to fill on a site. Also on my iPad, the passcode login feature sometimes doesn't work, therefore I must copy and paste the password into the application.

What recommendations would you give to someone considering this product?

Dashlane will never let its users ever experience a breach and always provides simple ways to handle and safeguard their personal data. To ensure that their customers are completely delighted with their service and offered security, never reveal the data of their customers. It is a simple solution that anyone may use for both personal and business purposes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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