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Dashlane

Dashlane

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Dashlane
8.2 /10

What is Dashlane?

Protect your business data with Dashlane, the password manager that simplifies and secures employee access. Seamless deployment, simple employee management, and a best-in-class security architecture that has never been hacked.

Company Details


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Awards & Recognition

Dashlane won the following awards in the Password Management category

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Dashlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dashlane.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dashlane?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Reliable

Feature Ratings

Average 84

AD/LDAP Sync

100

Access From Multiple Devices

88

Work and Personal

86

Encryption and Decryption

86

Password Generator

86

Credential Management

85

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vault for Each User

84

Credential Rotation

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 81

Ease of IT Administration

87

Business Value Created

87

Availability and Quality of Training

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Implementation

82

Breadth of Features

82

Quality of Features

80

Product Strategy and Rate of Improvement

76

Vendor Support

76

Ease of Customization

73

Dashlane Reviews

Marco C.

  • Role: C-Level
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Feature-rich solution for password management

Likeliness to Recommend

9 /10

What differentiates Dashlane from other similar products?

Very clean and lean user interface

What is your favorite aspect of this product?

The user interface and the ability to share password with colleagues

What do you dislike most about this product?

Sometimes the autofill is not triggered correctly, especially when accessing some web sites

What recommendations would you give to someone considering this product?

Dashlane has a free trial. Password managers aren't easy programs to get used to, so my recommendation is to fully test them before deciding to buy one.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Prathamesh M.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Dashlane effective tool for password management

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

Dashlane is the best solution when it comes to password management. During the initial assessment other products like RoboForm and 1Password were considered for evaluation. Dashlane stood out against the competition because of its workflow and aesthetics. The dashboard features are better compared to RoboForm while as the features are available in plenty to the price tag compared to 1Password. The user interface is friendly and easily navigable for a non-user. Overall, Dashlane stands out as a better option compared to other alternatives.

What is your favorite aspect of this product?

Dashlane provides best features for the price. The abundance of the features and customizability of features makes this product unique. The price point fits buget very well. It is amazingly easy to implement and integrate with other products. We have integrated Dashlane across multiple products. The password creation feature is the best offering from Dashlane when compared to its competitors. This feature works flawlessly following all the encryption rules and policies. Overall, Dashlane features are effective in delivering quality work.

What do you dislike most about this product?

Dashlane during implementation requires a domain expert as customization can become a time-consuming constraint without an SME. They need to streamline the project management process when it comes to implementing Dashlane. The other issue with this is customer support. Customer support over email takes longtime and it can become frustrating to reach someone during technical issues. Synching and web access to passwords is also a big challenge.

What recommendations would you give to someone considering this product?

I highly recommend this product to prospect buyers. This product is an excellent product when it comes to password management. This product stands out compared to other substitute product because of its features. The price point is very affordable to a company who doesn't require high customization and extensive integration. Overall, Dashlane is highly efficient product because of its unique features.

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Caring

James M.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Convenient time-saver, most intuitive competitor

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

The interface is intuitive compared to other similar password management applications. I have referred Dashlane to several individuals and small businesses for this reason.

What is your favorite aspect of this product?

Intuitiveness

What do you dislike most about this product?

The web form pop-ups can sometimes be annoying when you want to do manual field entry rather than auto-generate because the Dashlane pop-over windows cover the form fields and are not easily/conveniently dismissed as they will continually pop-up.

What recommendations would you give to someone considering this product?

Import passwords from your web browser or other password management application to save time on the initial setup. Clean up and manage passwords over time to keep a neat and organized database. Install on all devices needed for convenient cross-platform access.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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