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Dashlane

Dashlane

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Dashlane
7.9 /10

What is Dashlane?

Protect your business data with Dashlane, the password manager that simplifies and secures employee access. Seamless deployment, simple employee management, and a best-in-class security architecture that has never been hacked.

Company Details


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Awards & Recognition

Dashlane won the following awards in the Password Management category

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Dashlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dashlane.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
88%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dashlane?

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0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Reliable

Feature Ratings

Average 84

AD/LDAP Sync

94

Access From Multiple Devices

88

Password Generator

87

Encryption and Decryption

87

Credential Management

85

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vault for Each User

84

Credential Rotation

84

Work and Personal

84

End User Self Serve

83

Vendor Capability Ratings

Average 82

Business Value Created

88

Ease of IT Administration

87

Ease of Data Integration

83

Availability and Quality of Training

83

Ease of Implementation

83

Usability and Intuitiveness

83

Breadth of Features

82

Quality of Features

81

Product Strategy and Rate of Improvement

77

Vendor Support

76

Ease of Customization

74

Dashlane Reviews

Robert H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

good product, safest in the market good proof poin

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

they don't store your passwords on their servers

What is your favorite aspect of this product?

Their sharing capabilities are the best in the market.

What do you dislike most about this product?

desktop app needs update. It is a bit funky right now and needs cleaning up.

What recommendations would you give to someone considering this product?

buy it, use the free one and prove it to yourself

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marcey R.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Used for years w/ team and recommend it to clients

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

I like that Dashlane offers quick access to all of my credit cards and bank accounts as well as my IDs. The emergency setting to contact people in the event something happens to me is comforting that it will be easy for them.

What is your favorite aspect of this product?

There are so many! Autofill, password generation, password health, and the emergency setting to give access to family if something happens to me.

What do you dislike most about this product?

I still like the desktop app better because the extension doesn't seem to have the payment and ID capability (yet).

What recommendations would you give to someone considering this product?

Highly recommend this product, but give yourself PLENTY of time to learn it and redo your passwords. Also, remember that you will need this on your phone so be prepared to resign in to everything if you are changing passwords to improve your password health.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Marco C.

  • Role: C-Level
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Feature-rich solution for password management

Likeliness to Recommend

9 /10

What differentiates Dashlane from other similar products?

Very clean and lean user interface

What is your favorite aspect of this product?

The user interface and the ability to share password with colleagues

What do you dislike most about this product?

Sometimes the autofill is not triggered correctly, especially when accessing some web sites

What recommendations would you give to someone considering this product?

Dashlane has a free trial. Password managers aren't easy programs to get used to, so my recommendation is to fully test them before deciding to buy one.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

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