Dash Social Customer Reviews 2025 | Social Media Management

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Dash Social

Composite Score

7.5 /10

CX Score

7.7 /10

7 Reviews

What is Dash Social?

Build engaged, meaningful relationships with your audience at every touchpoint. Dash Hudson is the social media marketing tool brands trust to achieve their goals and grow across key social channels. Dash Hudson’s Vision AI offers crystal-clear performance analysis, content predictions and instant insights. Brands using Vision AI see significant increases in engagement and content effectiveness.

Company Details

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Dash Social Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dash Social?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Social Asset Management

Social Response Management

Social Media Channel Integration Inbound

Social Moderation and Workflow Management

Social Media Channel Integration Outbound

Sentiment Analysis

Social Post Archival

Campaign Execution

Dashboards and Visualization

Contextual Analysis

Trend Analysis

Vendor Capability Ratings

Average 86

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Dash Social Reviews

Jeremy G.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Dash Hudson is a fantastic tool, I love it.

Likeliness to Recommend

8 /10

What differentiates Dash Social from other similar products?

This tool stands out from the crowd because of its attractive interface, wealth of top-notch features, and exceptional customer care.

What is your favorite aspect of this product?

Dash Hudson's social posting and analytics tools are among the finest in the industry, but their support staff is where they really shine. For the past three years, I've been an enterprise customer of Dash Hudson's, and throughout that time we've worked closely to develop our alliance and expand our business. Our suggestions and complaints are not only taken into account, but also turned into actual, usable improvements to the service.

What do you dislike most about this product?

Our "center of excellence" would greatly benefit from the ability to compare many brands at once or get an overall average of our accounts. In any case, we get individualized reports from Dash Hudson that provide this "big picture" perspective, and we can also download the raw data for further examination in our own time. It's a pricey tool that might not be in every team's price range, but it's well worth it.

What recommendations would you give to someone considering this product?

I highly recommend this software due to its user-friendliness in navigation, publication scheduling, and data extraction. Easy to disseminate to team members and collaborate on.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Mark M.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

"Dash Hudson is an amazing platform."

Likeliness to Recommend

8 /10

What differentiates Dash Social from other similar products?

The thing that sets this app apart from others is its excellent customer service; the support staff is always ready to lend a hand whenever you need it.

What is your favorite aspect of this product?

Monitoring the effectiveness of your content has never been simpler than using the reporting dashboard. The Visual IQ tool is cutting edge technology that provides for more strategic content planning. The answer is yes! All in all, the scheduling tool is crucial for any social media manager who wants to efficiently manage many social media accounts.

What do you dislike most about this product?

More in-depth competitor reporting for TikTok is still required, but this is usually the result of the product's use of the platform's API. To that end, I have faith in the future =) because I know that Dash Hudson is actively working to implement these improvements as soon as possible.

What recommendations would you give to someone considering this product?

The platform is extremely user-friendly and intuitive, thus I highly recommend it. We also enjoy the automated, very visual reports.

Pros

Unique Features
Efficient Service
Effective Service
Inspires Innovation

Brandon S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Ease to use, wish they had LinkedIn.

Likeliness to Recommend

9 /10

What differentiates Dash Social from other similar products?

Effectiveness Rate, Boards, IQ data, and DH was the first to get TikTok

What is your favorite aspect of this product?

Reporting is the most accurate I've seen across different platforms.

What do you dislike most about this product?

I wish DH added LinkedIn so that I could run my entire social operation through this channel.

What recommendations would you give to someone considering this product?

I'd recommend this if you are looking to scale your social strategy or content data

Pros

Performance Enhancing
Unique Features
Helps Innovate
Continually Improving Product

How We Deliver

Dash Social

What is Dash Social?

Company Details

Need Assistance?

Dash Social Ratings

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Dash Social?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Dash Social Reviews

Jeremy G.

Dash Hudson is a fantastic tool, I love it.

Likeliness to Recommend

Pros

Mark M.

"Dash Hudson is an amazing platform."

Likeliness to Recommend

Pros

Brandon S.

Ease to use, wish they had LinkedIn.

Likeliness to Recommend

Pros

Title

Feature Ratings

Social Asset Management

Social Response Management

Social Media Channel Integration Inbound

Social Moderation and Workflow Management

Social Media Channel Integration Outbound

Sentiment Analysis

Social Post Archival

Campaign Execution

Dashboards and Visualization

Contextual Analysis

Trend Analysis

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness