Dash Social Customer Reviews 2025 | Social Media Management

This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)

Dash Social

Composite Score

7.5 /10

CX Score

7.7 /10

7 Reviews

What is Dash Social?

Build engaged, meaningful relationships with your audience at every touchpoint. Dash Hudson is the social media marketing tool brands trust to achieve their goals and grow across key social channels. Dash Hudson’s Vision AI offers crystal-clear performance analysis, content predictions and instant insights. Brands using Vision AI see significant increases in engagement and content effectiveness.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Dash Social Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dash Social?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Social Asset Management

Social Response Management

Social Media Channel Integration Inbound

Social Moderation and Workflow Management

Social Media Channel Integration Outbound

Sentiment Analysis

Social Post Archival

Campaign Execution

Dashboards and Visualization

Contextual Analysis

Trend Analysis

Vendor Capability Ratings

Average 86

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Dash Social Reviews

Varahalu S.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Dash Social from other similar products?

Reaching to required targets or customer is easy

What is your favorite aspect of this product?

Easy to use and reliable

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Such a helpful marketing products

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Matthew S.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Best for Enhancing Collaboration and Customization

Likeliness to Recommend

8 /10

What differentiates Dash Social from other similar products?

Dash Hudson works as a visual marketing platform where we can combine advance content with digital analysis. A detail insight provides in the performance of digital content and AI generated recommendation perform best engagement on trends.

What is your favorite aspect of this product?

Dash allows us to tag products and their post where we can track social customer conversation directly, customized dashboards and reports options are very handy for quicker decision about content strategy.

What do you dislike most about this product?

The A/B testing option is missing which can allow user to automate post to get maximum reach about their brand.

What recommendations would you give to someone considering this product?

Social tools for commerce, Content performance analysis and marketing integration optimize this platform for comprehensive social media management. Clean visual layout particularly intuitive for team communication for content creators for marketing trends.

Pros

Continually Improving Product
Helps Innovate
Reliable
Enables Productivity

Cons

Vendor's Interest First
Less Generous

Joyce A.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Extremely responsive which is always nice

Likeliness to Recommend

10 /10

What differentiates Dash Social from other similar products?

Ability to duplicate, edit and repost content

What is your favorite aspect of this product?

I like the new tagging and campaigns

What do you dislike most about this product?

Better audience demographics

What recommendations would you give to someone considering this product?

Social media optimization platform for brands and agencies of all sizes

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Dash Social

What is Dash Social?

Company Details

Need Assistance?

Dash Social Ratings

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Dash Social?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Dash Social Reviews

Varahalu S.

Fantastic product

Likeliness to Recommend

Pros

Matthew S.

Best for Enhancing Collaboration and Customization

Likeliness to Recommend

Pros

Cons

Joyce A.

Extremely responsive which is always nice

Likeliness to Recommend

Pros

Title

Feature Ratings

Social Asset Management

Social Response Management

Social Media Channel Integration Inbound

Social Moderation and Workflow Management

Social Media Channel Integration Outbound

Sentiment Analysis

Social Post Archival

Campaign Execution

Dashboards and Visualization

Contextual Analysis

Trend Analysis

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness