This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)

CyberArk Software

CyberArk Privileged Access Manager

Composite Score

8.4 /10

CX Score

8.6 /10

28 Reviews Write a Review

What is CyberArk Privileged Access Manager?

The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

CyberArk Privileged Access Manager won the following awards in the Privileged Access Management category

Filter By

2024 Data Quadrant Gold Medalist

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Conflict Resolution

2023

CyberArk Privileged Access Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CyberArk Privileged Access Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CyberArk Privileged Access Manager?

7% Negative

0% Neutral

93% Positive

Pros

Reliable
Trustworthy
Altruistic
Acts with Integrity

Feature Ratings

Average 79

Multi-Factor Authentication (MFA)

Password Vaulting

Privileged Remote Access

Audit, Reporting & Compliance

Privileged Session Monitoring and Control

Privileged Account Discovery

Live Session Monitoring

Access Control

Privileged Behavioural Analytics

Privileged Password Management

Privileged Account Life Cycle Management

Vendor Capability Ratings

Average 78

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

CyberArk Privileged Access Manager Reviews

Role: Sales Marketing
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Fantastic product

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Reliable
Efficient Service
Effective Service

Cons

Commodity Features
Charges for Enhancements

Nisarg S.

Role: Consultant
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Industy leader in PAM hands down

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

The product is far ahead of its competitors. The kind of documentation available publicly for the product is great. Also, the CyberArk community is amazing and will provide resolution to most of the issues we face.

What is your favorite aspect of this product?

Innovative and attention to details

What do you dislike most about this product?

No mention of fixes in the release notes

What recommendations would you give to someone considering this product?

Its a great product to be implemented within the organization. The implementation steps are well documented Do negotiate the cost of licenses as it is expensive product

Pros

Helps Innovate
Trustworthy
Continually Improving Product
Reliable

Cons

Less Generous
Wastes Time
Less Transparent

Role: Finance
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Overall i would say this is a great product

Likeliness to Recommend

10 /10

Pros

Reliable
Efficient Service
Effective Service
Caring

How We Deliver

CyberArk Privileged Access Manager

What is CyberArk Privileged Access Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

CyberArk Privileged Access Manager Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love CyberArk Privileged Access Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication for Administrators.

Password Vaulting Regulatory compliance, good security posture, and best practice prevent privileged users from knowing the passwords to critical systems and resources.

Privileged Remote Access Vendors may require remote privileged access to an enterprise network in order to complete tasks, thus posing a unique threat to IT management.

Audit, Reporting & Compliance IT and Administrators will have the ability to record/report on the actions of any user while they access your password-protected servers in real time.

Privileged Session Monitoring and Control Security and IT governance teams can quickly show their full compliance with regulations for SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001.

Privileged Account Discovery Can discover roles for local and distributed accounts for on-prem or cloud environments.

Live Session Monitoring Records session for audit purposes.

Access Control Can provide fine-grained control to end user permission assignment. Supports RBAC, web password filler or other password hiding techniques.

Privileged Behavioural Analytics Utilises machine learning technology/algorithms to analyze the behavior of privileged accounts to create baseline behaviours for privileged accounts.

Privileged Password Management Allow the organization to automate and control the whole process of giving access and passwords to privileged accounts.

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

CyberArk Privileged Access Manager Reviews

Fantastic product

Likeliness to Recommend

Pros

Cons

Nisarg S.

Industy leader in PAM hands down

Likeliness to Recommend

Pros

Cons

Overall i would say this is a great product

Likeliness to Recommend

Pros

Most Popular CyberArk Privileged Access Manager Comparisons

JumpCloud

Microsoft Entra PIM

ARCON PAM

senhasegura

AWS Secrets Manager

BeyondTrust

Title

1
Since last award

1
Since last award

Feature Ratings

Multi-Factor Authentication (MFA)

Password Vaulting

Privileged Remote Access

Audit, Reporting & Compliance

Privileged Session Monitoring and Control

Privileged Account Discovery

Live Session Monitoring

Access Control

Privileged Behavioural Analytics

Privileged Password Management

Privileged Account Life Cycle Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of Implementation