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CyberArk Software

CyberArk Privileged Access Manager

Composite Score

8.2 /10

CX Score

8.4 /10

56 Reviews Write a Review

What is CyberArk Privileged Access Manager?

The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets. Modernize your PAM program and provide defense-in-depth protection throughout your IT estate, in hybrid and multi-cloud environments. Explore new processes, policies, and controls to better reduce the risks of privileged access.

Company Details

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Awards & Recognition

CyberArk Privileged Access Manager won the following awards in the Privileged Access Management category

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0 Top Rated Capabilities

1 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Conflict Resolution

2023

CyberArk Privileged Access Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CyberArk Privileged Access Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

81 Plan to Renew

14
Since last award

83 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CyberArk Privileged Access Manager?

9% Negative

7% Neutral

84% Positive

Pros

Security Protects
Inspires Innovation
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 75

Compliance Reporting

Agentless Deployment

APP to APP Password Management

Just in Time Access (JIT)

Reporting and Dashboards

Privileged Account Life Cycle Management

Account Vaulting

Local Account & Shared Account Administration

Privileged Remote Access

Privileged User Behavior Analytics

CI/CD Automation (DevOps)

Vendor Capability Ratings

Average 75

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

CyberArk Privileged Access Manager Reviews

Nisarg S.

Role: Consultant
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Industy leader in PAM hands down

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

The product is far ahead of its competitors. The kind of documentation available publicly for the product is great. Also, the CyberArk community is amazing and will provide resolution to most of the issues we face.

What is your favorite aspect of this product?

Innovative and attention to details

What do you dislike most about this product?

No mention of fixes in the release notes

What recommendations would you give to someone considering this product?

Its a great product to be implemented within the organization. The implementation steps are well documented Do negotiate the cost of licenses as it is expensive product

Pros

Helps Innovate
Trustworthy
Continually Improving Product
Reliable

Cons

Less Generous
Wastes Time
Less Transparent

Role: Finance
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Fantastic product

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Friendly Negotiation

Priyanka T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Product fulfills Clients requirements

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

Best in class features with user friendly interface.

What is your favorite aspect of this product?

Password Management

What do you dislike most about this product?

UI for Remote connect

What recommendations would you give to someone considering this product?

Go for it.

Pros

Effective Service
Caring
Helps Innovate
Continually Improving Product

How We Deliver

Events

CyberArk Privileged Access Manager

What is CyberArk Privileged Access Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

CyberArk Privileged Access Manager Ratings

91 Likeliness to Recommend

2 Since last award

81 Plan to Renew

14 Since last award

83 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love CyberArk Privileged Access Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Compliance Reporting By design auditing reporting metrics data feature by industries/compliance e.g. SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001, etc.

Agentless Deployment For SaaS PAM.

APP to APP Password Management Manages passwords for key applications via a secure, central location.

Just in Time Access (JIT) Ability to assign dynamic privileges to accounts and assets to ensure identities only have the appropriate privileges when needed and for a limited time

Reporting and Dashboards Able to see in one place all the privileged accounts across the environment.

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Account Vaulting Provides one, unified, comprehensive solution to manage accounts for both human (privileged users) and non-person (application, machine, service account, etc.)

Local Account & Shared Account Administration Automates rotation of password after each use for the most sensitive accounts, or for those accounts facing heightened security risk or compromise

Privileged Remote Access Controls and monitors privileged sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections

Privileged User Behavior Analytics Tracks Groups, assesses, & reports on assets by IP range, naming convention, OS, domain, applications, business function, Active Directory, and more.

CI/CD Automation (DevOps) Manages API calls to eliminate embedded/hard-coded credentials in files, applications, scripts, and other code

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

CyberArk Privileged Access Manager Reviews

Nisarg S.

Industy leader in PAM hands down

Likeliness to Recommend

Pros

Cons

Fantastic product

Likeliness to Recommend

Pros

Cons

Priyanka T.

Product fulfills Clients requirements

Likeliness to Recommend

Pros

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Schedule Your Call

2
Since last award

14
Since last award

5
Since last award

Feature Ratings

Compliance Reporting

Agentless Deployment

APP to APP Password Management

Just in Time Access (JIT)

Reporting and Dashboards

Privileged Account Life Cycle Management

Account Vaulting

Local Account & Shared Account Administration

Privileged Remote Access

Privileged User Behavior Analytics

CI/CD Automation (DevOps)

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Breadth of Features

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization