Crownpeak Digital Experience Platform
What is Crownpeak Digital Experience Platform?
Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.
Company Details
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Get AssistanceCrownpeak Digital Experience Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Crownpeak Digital Experience Platform.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
1
Since last award
95 Plan to Renew
5
Since last award
78 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Crownpeak Digital Experience Platform?
Pros
- Helps Innovate
- Fair
- Friendly Negotiation
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Security
Analytics and Reporting
Content Repository
Management Interface
Standard Templates
Digital Asset Management
Multi Channel Support
E-Commerce Integration
Social Media Integration
Web Publishing Capabilities
Translation Facilitation
Vendor Capability Ratings
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Crownpeak Digital Experience Platform Reviews
- Role: Human Resources
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2020
great overall product
Likeliness to Recommend
Pros
- Client's Interest First
- Reliable
- Inspires Innovation
- Fair
Fred B.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2020
Excellent data reports and functionality
Likeliness to Recommend
What differentiates Crownpeak Digital Experience Platform from other similar products?
We are only in our first year of utilizing this software but it allows us to do more data and analytics processing which we're becoming better at
What is your favorite aspect of this product?
Compliance friendly
What do you dislike most about this product?
Just that anytime you implement new software or protocols there's a learning curve
What recommendations would you give to someone considering this product?
Give yourself at least several weeks or more to become familiar with all the functionality and it's best if you have a IT person or two that can learn it simultaneously
Pros
- Unique Features
- Efficient Service
- Effective Service
- Inspires Innovation
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2020
It Helps! give it a try
Likeliness to Recommend
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Includes Product Enhancements
