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Crises Control

Crises Control

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Crises Control
8.0 /10

What is Crises Control?

Crises Control is an operational incident coordination platform that helps organisations communicate, coordinate and respond effectively during critical events. Our platform combines mass notification, incident management, task management, business continuity and operational threat intelligence in one solution. Organisations can send targeted alerts through SMS, email, push notifications, IVR and web alerts, coordinate response plans, assign tasks, track progress and maintain a clear audit trail. Crises Control also provides Public Alerting for communicating important information to people outside your organisation. The mobile app includes an SOS Panic Button for raising urgent alerts.

Company Details


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Awards & Recognition

Crises Control won the following awards in the Emergency Notification category

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Crises Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crises Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crises Control?

3% Negative
8% Neutral
89% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Altruistic

Feature Ratings

Average 81

Scheduled Messaging

85

Conference Call Support

84

Multi-Language Support

84

Weather Alert

84

Location-Based Notification

83

Distribution Lists

82

Voice Recorded Alerts

82

Sequential Processing

82

Message Status Reporting

82

Contact Information Encryption

82

Scripting

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Usability and Intuitiveness

88

Availability and Quality of Training

87

Quality of Features

85

Breadth of Features

85

Business Value Created

85

Ease of Implementation

85

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Data Integration

80

Crises Control Screenshots

Crises Control Videos

Crises Control Reviews

Patrick J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Excellent Product with Amazing Features!

Likeliness to Recommend

10 /10

What differentiates Crises Control from other similar products?

Crises Control is a one of a kind Crises Management Platform

What is your favorite aspect of this product?

The ability to roll-out notification simultaneously

What do you dislike most about this product?

None. Everything about Crises Control is of great value

What recommendations would you give to someone considering this product?

everything you need to manage your organization's crises

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Add more features as it is already a great product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rochelle M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Crises Control from other similar products?

Crises control has an amazing support

What is your favorite aspect of this product?

Email alerts

What do you dislike most about this product?

Email alerts

What recommendations would you give to someone considering this product?

Crises control has an amazing support

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing