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Crises Control

Crises Control

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Crises Control
8.0 /10

What is Crises Control?

Crises Control is an operational incident coordination platform that helps organisations communicate, coordinate and respond effectively during critical events. Our platform combines mass notification, incident management, task management, business continuity and operational threat intelligence in one solution. Organisations can send targeted alerts through SMS, email, push notifications, IVR and web alerts, coordinate response plans, assign tasks, track progress and maintain a clear audit trail. Crises Control also provides Public Alerting for communicating important information to people outside your organisation. The mobile app includes an SOS Panic Button for raising urgent alerts.

Company Details


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Awards & Recognition

Crises Control won the following awards in the Emergency Notification category

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Crises Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crises Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crises Control?

3% Negative
8% Neutral
89% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Altruistic

Feature Ratings

Average 81

Scheduled Messaging

85

Conference Call Support

84

Multi-Language Support

84

Weather Alert

84

Location-Based Notification

83

Distribution Lists

82

Voice Recorded Alerts

82

Sequential Processing

82

Message Status Reporting

82

Contact Information Encryption

82

Scripting

81

Vendor Capability Ratings

Average 85

Vendor Support

89

Usability and Intuitiveness

88

Availability and Quality of Training

87

Quality of Features

85

Breadth of Features

85

Business Value Created

85

Ease of Implementation

85

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Data Integration

80

Crises Control Screenshots

Crises Control Videos

Crises Control Reviews

Sherry C.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Valuable Emergency Solution

Likeliness to Recommend

7 /10

What differentiates Crises Control from other similar products?

Crises Control has an accurate distribution list that offers details concerning the many users.

What is your favorite aspect of this product?

Crises Control enhances growth in matters risk assessment for stable performance

What do you dislike most about this product?

Crises Control have effortless support for more improvements

What recommendations would you give to someone considering this product?

Crises Control is systematic in delivering emergencies.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Caring

Angelina Q.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Mass Emergency Notifications Made Easy

Likeliness to Recommend

9 /10

What differentiates Crises Control from other similar products?

For emergency notifications, Crises Control offers top and leading features. It's fast, effective, and scalable

What is your favorite aspect of this product?

I like that sending notifications is easy and fast It's affordable and easy to deploy Sending mass notifications is easy

What do you dislike most about this product?

Crises Control hasn't been a challenge in any way.

What recommendations would you give to someone considering this product?

I recommend Crises Control as an emergency notification software. It has worked for us is probably what your business needs.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Nderu M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect Bulk Messaging Solution

Likeliness to Recommend

9 /10

What differentiates Crises Control from other similar products?

Crises Control makes sending mass messages easy and within seconds. Not many tools can deliver this

What is your favorite aspect of this product?

I like that creating and and sending bulk messages is easy. It's fast to send messages It's easy to track delivery

What do you dislike most about this product?

I have no any dislikes as Crises Control has been perfect

What recommendations would you give to someone considering this product?

I recommend Crises Control because it hasn't failed us more so when sending bulk messages

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity