Crises Control Customer Reviews 2024

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Crises Control

Composite Score

7.9 /10

CX Score

8.3 /10

51 Reviews Write a Review

What is Crises Control?

Crises Control helps organisations keep lines of communication open during emergencies, by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to peoples safety, damage to the environment and the organisation. Crises Control has cloud locations across the globe and the platform can be accessed via your desktop, tablet or cell phone.

Company Details

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Awards & Recognition

Crises Control won the following awards in the Emergency Notification category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

11 Top Rated Capabilities

7 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Crises Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crises Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crises Control?

4% Negative

2% Neutral

94% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 82

Weather Alert

Scheduled Messaging

Conference Call Support

Location-Based Notification

Multi-Language Support

Voice Recorded Alerts

Single Sign-On (SSO)

Message Status Reporting

Distribution Lists

Sequential Processing

Self-Service Contact Information Update

Vendor Capability Ratings

Average 86

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Crises Control Screenshots

Crises Control Videos

Crises Control Reviews

Role: C-Level
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2020

comprehensive and detailed

Likeliness to Recommend

8 /10

Pros

Efficient Service
Effective Service
Caring
Saves Time

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Innovate, easy to use and just does what it says!

Likeliness to Recommend

10 /10

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Maria C.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2020

Value for Money! Pleasantly functional, secure.

Likeliness to Recommend

9 /10

What differentiates Crises Control from other similar products?

UK based, and easy to use. I have needed very little training to use the tool. Also the tool way put in place less than 2 weeks after we decided to go with Crises Control.

What is your favorite aspect of this product?

Support team are very pleasant, responsive and helpful! :)

What do you dislike most about this product?

Crises Control cannot send messages via WhatsApp.

What recommendations would you give to someone considering this product?

Reach out and try it yourself in the free trial!

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

How We Deliver

Crises Control

What is Crises Control?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Crises Control Ratings

94 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Crises Control?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Weather Alert Receive notifications from subscribed weather alert providers.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Location-Based Notification Target alerts to specific regions or business locations.

Multi-Language Support Send or translate alerts in multiple languages.

Voice Recorded Alerts Recording and broadcasting of voice alerts created by the sender’s voice, rather than text-to-speech.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Distribution Lists Maintain a distribution list of contact information for notification recipients.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Self-Service Contact Information Update Ability to allow individuals to update their contact information for notifications via self-service option.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Crises Control Screenshots

PING Scheduler

Incident Manager

SOS Panic Button

Public Alert

Incident Reporting and Auditing

Task Manager

Crises Control Videos

https://www.crises-control.com/?utm_source=softwarereviews

Crises Control - Your Comprehensive Crisis Management Software Solution

Crises Control Reviews

comprehensive and detailed

Likeliness to Recommend

Pros

Innovate, easy to use and just does what it says!

Likeliness to Recommend

Pros

Maria C.

Value for Money! Pleasantly functional, secure.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Weather Alert

Scheduled Messaging

Conference Call Support

Location-Based Notification

Multi-Language Support

Voice Recorded Alerts

Single Sign-On (SSO)

Message Status Reporting

Distribution Lists

Sequential Processing

Self-Service Contact Information Update

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement