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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

Emma Sophia R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

My favorite digital board.

Likeliness to Recommend

9 /10

What differentiates Creately from other similar products?

Many customization and export options for PDF dashboards on Multiple Pages.

What is your favorite aspect of this product?

I love its versatility to carry out design sprints.

What do you dislike most about this product?

I love Creately, it's one of my favorites.

What recommendations would you give to someone considering this product?

I recommend its collaboration features such as video conferencing and live chat from a single platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Trevor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

To link data in other applications use Creately.

Likeliness to Recommend

9 /10

What differentiates Creately from other similar products?

Intuitive user interface, smooth performance on all tested platforms, suitable forms and templates. Great collaborative features

What is your favorite aspect of this product?

Integrates with many applications and services. I can link data in other applications to create diagrams and update them easily.

What do you dislike most about this product?

I don't dislike anything at all.

What recommendations would you give to someone considering this product?

To link data in other applications use Creately. I also recommend it for its extensive connectivity with storage services, such as Google Drive and OneDrive....

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cynthia A.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

Creately has great features and resources!

Likeliness to Recommend

9 /10

What differentiates Creately from other similar products?

I've only used the template for Genograms and it's been the most intuitive and easiest to use!

What is your favorite aspect of this product?

Being able to create Genograms and download them to share with my clients.

What do you dislike most about this product?

At this time, I haven't found something I don't like.

What recommendations would you give to someone considering this product?

Try out the free version first to see if it's the right fit!

Pros

  • Unique Features
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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