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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

Aish j.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use and adds value to business

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

Creatively actually cares about the customer and maintains transparency.

What is your favorite aspect of this product?

The offers received on software is one of my favorite aspect.

What do you dislike most about this product?

It can come off as silly but interface and user experience can be improved.

What recommendations would you give to someone considering this product?

It is a good product in the market right now, if you use wisely it can help business in the best possible way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jas C.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product, very easy to use.

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

The options are endless, it's easy to find what your looking for.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing I can think of.

What recommendations would you give to someone considering this product?

Do a trial first

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Isménia M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2024

The best diagramming and collaboration tool

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

Intuitive interface Allows users to create a wide variety of diagrams, including flowcharts Mind maps, organizational charts and wireframes Templates to simplify the diagram creation process

What is your favorite aspect of this product?

Creately has helped me a lot to keep everything organized. The user interface is very practical and even a new user can create diagrams easily. They offer a diverse library of pre-made shapes, icons, and templates that can be customized to meet specific needs. My colleagues and I can work together on the same diagram in real time

What do you dislike most about this product?

I don't have much to complain about, the application is complete, sometimes the save function makes us lose some work, but that's the minus

What recommendations would you give to someone considering this product?

You can bet on creately and it's one of the best, you won't regret it. It offers integration with popular platforms, such as Google Drive among others.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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