
What is Creately?
Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
75 Plan to Renew
Down
1
Since last award
72 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 85%
- Negotiation and Contract:
- 79%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 80%
- Service Experience:
- 85%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Creately?
Pros
- Reliable
- Enables Productivity
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sticky Notes
Record, Save, and Export Canvases
Multimedia Content
Infinite Canvas
Role-Based Access
Surveys and Polling
Screen Sharing
Integration with Meeting Solutions
Annotation
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Creately Screenshots
Creately Videos
Introducing Creately VIZ - AI-Powered Visual Intelligence to transform the way you work!
Creately | What's New - February 2024
Creately on Microsoft Teams | For a Single Source of Truth!
Context-specific-visuals

Connect-ideas-to-execution

Expose-client-specific-views

Creately Reviews
Cynthia A.
- Role: Student Academic
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Apr 2024
Creately has great features and resources!
Likeliness to Recommend
What differentiates Creately from other similar products?
I've only used the template for Genograms and it's been the most intuitive and easiest to use!
What is your favorite aspect of this product?
Being able to create Genograms and download them to share with my clients.
What do you dislike most about this product?
At this time, I haven't found something I don't like.
What recommendations would you give to someone considering this product?
Try out the free version first to see if it's the right fit!
Pros
- Unique Features
- Helps Innovate
- Reliable
- Performance Enhancing
Tony F.
- Role: Information Technology
- Industry: Education
- Involvement: Initial Implementation
Submitted Apr 2024
Great features and fantastic company
Likeliness to Recommend
What differentiates Creately from other similar products?
Creately offers more collaboration and a very intuitive interface
What is your favorite aspect of this product?
I like the user interface better than competitors
What do you dislike most about this product?
I haven't found anything that is dislikeable.
What recommendations would you give to someone considering this product?
There is a little learning curve, then it becomes very intuitive.
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Simon D.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2023
Good enough for flowcharts
Likeliness to Recommend
What differentiates Creately from other similar products?
It can be used for workflows as well as organizational charts
What is your favorite aspect of this product?
User-friendly interface to select the type of diagram I want and the auto save option saves time.
What do you dislike most about this product?
Add document is under the folder and not available from the dashboard.
What recommendations would you give to someone considering this product?
Good tool to draw concept diagrams and share with stakeholders easily.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity