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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

James S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2022

Super easy to get started, and easy to use!

Likeliness to Recommend

9 /10

What differentiates Creately from other similar products?

Creately is insanely easy to get started in, uses similar pathways to products you already know about, and makes it very quick to get to "final state" of a diagram.

What is your favorite aspect of this product?

The best feature about Creately is the Automatic generation of flow lines to your respective items. As well as the ability to quickly change the flow direction.

What do you dislike most about this product?

Auto-routing...The auto routing will interfere with other items. It will overlap them. If you make changes to it, then adjust an item, the Auto-Routing will reset itself, so you will have to readjust again, bit redundant.

What recommendations would you give to someone considering this product?

If you think you might like this - give it a try. It's free to try, and I suspect you'll like it very quickly. What's to lose?

Pros

  • Reliable
  • Effective Service
  • Fair
  • Helps Innovate

David M.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Creately is a user-friendly amazing product

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

I think the level of the templates and the variety of the templates to get any user started to produce effective communication documents that tell a story. A picture is still worth a thousand words.

What is your favorite aspect of this product?

The different level of charts combined with adding shapes

What do you dislike most about this product?

Maybe I would add more images

What recommendations would you give to someone considering this product?

I would go through the tutorial so you are up and running quickly and learn the help function. I would also check out a few of the project-specific videos.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Moazzam K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Unique and practical!

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

It supports multiple languages and is very easy to use!

What is your favorite aspect of this product?

Creately is straightforward and simple to use. What you see is what you get. You can drop in images and create workflows with absolute ease and efficiency. I like that I can output simple designs for free and that having these tools available gives me the confidence to use for larger projects when needed. Often times outside of something like Photoshop, creating an image that describes what your imagination is trying to convey is difficult. Creately offers tools and images to allow for a detailed workflow or idea representation.

What do you dislike most about this product?

When I was working on ER diagrams, I couldn't quite link exact columns between tables. The crowfoot arrows would link just above or below columns. The web tool used to crash sometimes, so saving more often was key to preserving changes.

What recommendations would you give to someone considering this product?

It is a handy and interactive application.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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