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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

Amit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2022

cheap and efficient diagram making software

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

In very lost, it provides so many features that helps a user to create professional flowcharts\diagrams in no time. The best part about this software is that it supports real-time collaboration and supports multiple platforms where this software can be used.

What is your favorite aspect of this product?

It's user friendly interface makes it very easy for a beginner to understand and start creating their solutions efficiently. with the price you pay, i'd say it is worth it as it provided me enough feature to help me in creating my charts in no time. Simple design, very fast sharing capability and low-cost.

What do you dislike most about this product?

while using, I did see the software crashing for desktop. especially when I was creating flowchart with heavy usage of different and many shapes for the diagram. Hence, this had happen couple of times. So I would request the team to look into the issue.

What recommendations would you give to someone considering this product?

I would say if you are looking for a easy to use , low cost and featureful software for creating your solution, you can definitely give creately a try.

Pros

  • Performance Enhancing
  • Caring
  • Client Friendly Policies
  • Security Protects
  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Limited usability and features with free account

Likeliness to Recommend

6 /10

Pros

  • Performance Enhancing

Shivam P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic tool but has some performance issues

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

Colorful UI Buttins

What is your favorite aspect of this product?

I love the graphics and templates and roadmapping features

What do you dislike most about this product?

Performance lags

What recommendations would you give to someone considering this product?

Must try to get alignment and customer buy in

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Cons

  • Less Performance Enhancing

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