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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

Jade S.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great range of features, something for everyone

Likeliness to Recommend

5 /10

What differentiates Creately from other similar products?

Simple to use, collaborative features

What is your favorite aspect of this product?

Collaborative working

What do you dislike most about this product?

Not sure, everything works well

What recommendations would you give to someone considering this product?

Give the free trial a go first to make sure you can utilise it effectively

Emma B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

"Easy to use, but a bit pricey."

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

It is user friendly and adaptable to almost any industry or topic

What is your favorite aspect of this product?

The way the flow charts are presented

What do you dislike most about this product?

The price, I think it is slightly higher than it should be

What recommendations would you give to someone considering this product?

It is very useful to make your own charts for employees

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Reliable

Cons

  • Less Generous

Karma A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great AI features, increase prmopt char limit

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

AI Modelling capability

What is your favorite aspect of this product?

AI Modelling capability

What do you dislike most about this product?

AI Modelling prompt is limited to 1000 characters making it difficult to give detailed description for a model

What recommendations would you give to someone considering this product?

Prompt examples so user can learn how to create effective prompts

Pros

  • Respectful
  • Caring
  • Unique Features
  • Efficient Service

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