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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

Terence W.

  • Role: Student Academic
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product, and super easy to use. Great UI

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

The UI is super great. From login to all the features it is simple to use and learn.

What is your favorite aspect of this product?

how many categories that implement in the software

What do you dislike most about this product?

There was honestly nothing to dislike

What recommendations would you give to someone considering this product?

Even if you are not using a feature, try out more features!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luke F.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Creately is incredibly easy to use.

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

Creately has an easily accessible free product that can be used to create organizational charts and workspaces simply.

What is your favorite aspect of this product?

Infinite canvas makes fitting material no problem whatsoever.

What do you dislike most about this product?

It has a cost for the fanciest parts that isn't really necessary.

What recommendations would you give to someone considering this product?

Jump in and experiment--it's got familiar keyboard commands and is friendly to users.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Trishia L.

  • Role: Student Academic
  • Industry: Entertainment
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and the price is okay if used often.

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

Createoy gives a variety of options to its users. While overwhelming at first glance, playing around with it seems to be the easiest way to discover new ways to create my projects

What is your favorite aspect of this product?

My favourite aspect is how I can merge and build off of my current ideas to create a web of connecting info with my groupmates

What do you dislike most about this product?

It's a bit complicated. I had to dedicate a few minutes to teach my groupmates how to use it.

What recommendations would you give to someone considering this product?

Don't use it while in a rush! You'll need time to adjust.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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