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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

Joseph C.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Interesting product, unique capabilities

Likeliness to Recommend

6 /10

What differentiates Creately from other similar products?

More range for creativity.

What is your favorite aspect of this product?

It has many unique capabilities

What do you dislike most about this product?

Can be hard to start

What recommendations would you give to someone considering this product?

Become familiar before using

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

Marc T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Robust functionality, intuitive interface - a top

Likeliness to Recommend

9 /10

What differentiates Creately from other similar products?

Creately stands out from other similar products primarily due to its combination of robust functionality and an intuitive interface. It offers a wide range of features for diagramming, such as flowcharts, mind maps, org charts, and more, while maintaining user-friendly design principles. Additionally, Creately provides collaborative capabilities, allowing teams to work together in real-time on diagrams, enhancing productivity and teamwork. Overall, its balance of powerful features and ease of use sets Creately apart in the market of diagramming software.

What is your favorite aspect of this product?

Creately is a powerhouse of simplicity and capability. Its user-friendly interface makes creating diagrams a breeze, even for beginners. Yet, beneath its friendly exterior lies a robust set of features that cater to the needs of professionals and teams alike. From flowcharts to mind maps, Creately empowers users to unleash their creativity effortlessly.

What do you dislike most about this product?

I do not have anything to say about any bad aspect of the product.

What recommendations would you give to someone considering this product?

I would say to go for it because it's the best option available on the market.

Pros

  • Inspires Innovation
  • Saves Time
  • Includes Product Enhancements
  • Security Protects

Robert G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Graphics are not professional enough for our us.

Likeliness to Recommend

7 /10

What differentiates Creately from other similar products?

Creately is definitely easier to use than similar packages.

What is your favorite aspect of this product?

Ease of creating a whiteboard.

What do you dislike most about this product?

Graphic layouts are limited and and are not professional looking enough for our needs.

What recommendations would you give to someone considering this product?

Great package for basic layouts - not sure it can really handle complex flows well enough.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Wastes Time

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