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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

Rebecca M.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product for collaboration

Likeliness to Recommend

8 /10

What differentiates Creately from other similar products?

Collaboration features are great.

What is your favorite aspect of this product?

Infinite Canvas.

What do you dislike most about this product?

Nothing much.

What recommendations would you give to someone considering this product?

Great product for team collaboration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Includes Product Enhancements

Aarick Z.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product, it's been very useful for me.

Likeliness to Recommend

7 /10

What differentiates Creately from other similar products?

The exceptional service that they provide.

What is your favorite aspect of this product?

How many options there are for how to visualize information.

What do you dislike most about this product?

Can be hard to find the shapes I need in the tools I use.

What recommendations would you give to someone considering this product?

Definitely worth trying out!!!

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Phillip D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Apr 2024

It's not a disappointment but it's 75/100

Likeliness to Recommend

6 /10

What differentiates Creately from other similar products?

The way it is programmed

What is your favorite aspect of this product?

The quality and ease to use the product

What do you dislike most about this product?

Overly complicated ui

What recommendations would you give to someone considering this product?

Just make better ui

Pros

  • Efficient Service
  • Caring
  • Client's Interest First
  • Transparent

Cons

  • Inhibits Innovation

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