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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

Nayan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Creately: Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

Creately stands out because it's super easy to use! Unlike other tools, it feels like you're drawing on paper. Plus, the templates are awesome!

What is your favorite aspect of this product?

My favorite thing about Creately is how it makes boring stuff fun! It's like playing with Legos but for making diagrams

What do you dislike most about this product?

The only thing I don't like about Creately is that sometimes it's slow to load. But once it's up and running, it's awesome!

What recommendations would you give to someone considering this product?

If you're thinking about using Creately, go for it! Just remember to explore all the cool templates they have and take your time to get familiar with it. You'll be making awesome diagrams in no time!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erin T.

  • Role: Public Sector
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

great to use but expensive for the type of work

Likeliness to Recommend

4 /10

What differentiates Creately from other similar products?

free trial and unique features

What is your favorite aspect of this product?

i enjoyed the free trial and easy to use

What do you dislike most about this product?

it is expensive for the type of work i use it for but can see the value in it for other roles/sectors

What recommendations would you give to someone considering this product?

try it and you will love it

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered
  • Leverages Incumbent Status

Jonathan R.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and a great product!

Likeliness to Recommend

7 /10

What differentiates Creately from other similar products?

It is easier to use

What is your favorite aspect of this product?

How easy it is

What do you dislike most about this product?

the cost is a little much

What recommendations would you give to someone considering this product?

to do research and consider a free trial

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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